Peapod complaint: wrong products!

Name: wrong products!
Item: Peapod
Author: LaVerne

Open 11 Jun 2022 163 views Supermarkets / Grocery Stores

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Filed 11 Jun 2022 by LaVerne

On Thursday morning June 9, 2022 I received my order from SS PeaPod with ELEVEN ITEMS I DID NOT ORDER!! I called customer service and someone was to contact me within 24 to 48 hours.

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Case details

Status: Open
Company: Peapod
Filed: 11 Jun 2022
Desired resolution: I would like to know if I order again, is this mistake going to happen again?? How do I make sure it doesn't. I am being nice and accepting the wrong items, but I will not do that again. I will insist PeaPod returns to pick up all items I did not order.
Problem: Eleven unordered items delivered
About: grocery delivery

Progress

Filed
Company notified
Company replied
Resolved

11 Jun 2022 Complaint filed and published
11 Jun 2022 Message from Bizzy: we notified Peapod about this complaint.

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