Motel 6 Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Motel 6 over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 26, 2024

Motel 6 complaint process

Do you have a dispute or had a bad customer experience with Motel 6? Submit your Motel 6 complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Motel 6.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Motel 6 complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Motel 6?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Motel 6 complaints chart

We have received 21 complaints about Motel 6 over the last 12 months. The graph below shows a monthly breakdown.

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Motel 6 complaint statistics

Curious about Motel 6's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!

108
Total complaints
108
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 108 ratings

Motel 6 reviews: (108)

Authentic experiences shared by our community for your benefit.

Charged $125 for a $70 dollar room!!!!

Complaint from TailerD on 23 February 2023 about Motel 6.

On 022223 I walked into front office and booked a room for one night for $72.13. I ran my debit card and i saw with my own eyes it said approved. Got checked in no issus. The first room they... Read more

Comments: 0
Rating:

Unsatisfactory Stay

Complaint from Zayjrs10 on 14 February 2023 about Motel 6.

Good evening. I am reaching out to guest relations of Motel 6 due to the unsatisfactory stay that I had at the Motel 6 located; 5909 American Way Orlando, Fl. 32819 Please be advised that around midnight of 21223 - 21323 screaming and yelling from... Read more

Comments: 0
Rating:

Inappropriate employees

Complaint from Onelove4aly on 13 February 2023 about Motel 6.

I had an employee piss on my door and in my room, make inappropriate comments to my friend, threaten me on the phone, kick me off the property for NO REASON!! Read more

Comments: 0
Rating:

Worst room ever

Complaint from NICOLE1079 on 05 February 2023 about Motel 6.

The trash can when I 1st walked in was overflowing with trash. The bathroom trash can had. Used sanitary pads in it and smelled awful. The towels throughout the room had stains and were all dirty that I used... Read more

Comments: 0
Rating:

Motel 6 suits

Complaint from Taniaha12 on 30 January 2023 about Motel 6.

First of all told the maids I don't need any towls I brought my own so they came in my room anyways and act like they were cleaning took the sheets off the beds never replaced them my toilet didn't... Read more

Comments: 0
Rating:

Rude and giving the wrong I fo

Complaint from shannongillin1775@gmail.com on 30 January 2023 about Motel 6.

We despised to call and see if the motel 6 and was told that they had rooms with 2 beds and microwave and refrigerator and was told yes we do it will be79.00 .Andi said great save me a roon... Read more

Comments: 0
Rating:

Worst place

Complaint from Lunab23 on 20 January 2023 about Motel 6.

They had bugs everywhere in the hotel, as soon as I checked in there were bugs everywhere. The shower curtain fell and nearly hit my boyfriend in the head. There is black mold on the walls. When we tried talking... Read more

Comments: 0
Rating:

Roaches

Complaint from Scarce.goblin on 19 January 2023 about Motel 6.

I’ve had a couple different rooms at this location and there are roaches! There was a room that you could turn in all the lights and it didn’t matter the roaches say and chilled instead of scatter like they normally... Read more

Comments: 0
Rating:

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