Motel 6 Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Motel 6 over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 23, 2024

Motel 6 complaint process

Do you have a dispute or had a bad customer experience with Motel 6? Submit your Motel 6 complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Motel 6.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Motel 6 complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Motel 6?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Motel 6 complaints chart

We have received 21 complaints about Motel 6 over the last 12 months. The graph below shows a monthly breakdown.

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Motel 6 complaint statistics

Curious about Motel 6's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!

108
Total complaints
108
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 108 ratings

Motel 6 reviews: (108)

Authentic experiences shared by our community for your benefit.

On an employee

Complaint from Aliciar on 15 January 2023 about Motel 6.

My daughter and another customer in room 112 was having words back and forth about touching her on the butt and she wasn’t comfortable with it she likes girls but when she confronted him he started an argument so... Read more

Comments: 0
Rating:

Office

Complaint from Shanekemp on 01 January 2023 about Motel 6.

Well my mom paid for a room and I told her I didn't stay there but someone did and trashed it and will not refund my mom back I want this fixed now Read more

Comments: 1
Rating:

Refund of deposit

Complaint from BMill on 14 December 2022 about Motel 6.

I stayed the night at Motel 6 in Mansfield Ohio and of course the manager the next day said I would not be getting my deposit back because we checked out at 11:12 instead of 11:00 and because the room... Read more

Comments: 0
Rating:

Paycheck

Complaint from Jeanie on 07 December 2022 about Motel 6.

I didn't receive my last paycheck and the manager Amy machin and owner JB are avoiding me, JB has said a few times she's mailing it to me but I still have not received it. I have already contacted and... Read more

Comments: 0
Rating:

help please

Complaint from marydream on 05 December 2022 about Motel 6.

November 12th I booked into motel 6 Chula Vista for a five nights stay turn into a nightmare one of the staff from room service walked past me and said your existence on this Earth bothers me I turned around... Read more

Comments: 0
Rating:

Continuing police harassment

Complaint from Lifeunderthe7777 Chess.com on 27 October 2022 about Motel 6.

I was just laying down again and I heard a group of men talking about how they had a tack warrant and we’re going through Mary janes CRV without cause or reason for doing so. I heard that this has... Read more

Comments: 0
Rating:

Dirty Awful

Complaint from KSmarie on 03 October 2022 about Motel 6.

First of all I tried to book on line for a commercial driver rate and it showed in the system when I got there but I was charged more than I was supposed to be . I paid $114. Not... Read more

Comments: 0
Rating:

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