While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about MetaMask over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 30, 2024
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We have received 8 complaints about MetaMask over the last 12 months. The graph below shows a monthly breakdown.
Curious about MetaMask's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of MetaMask. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to MetaMask through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from MRJAA on 15 October 2021 about MetaMask.
I bought Green Moon for 0.5 BNB and got 250. I then checked and saw that I only had 117. I tried to find a way to contact Meatamask and I checked again and I only had 89 Green Moon Read more
Complaint from LeonarEQ on 01 October 2021 about MetaMask.
Two days ago a token entered my wallet offering ethereum, just by clicking it it was activated immediately and I stole almost 2000 euros, I hold Metamask responsible for many reasons: 1.- Although it is true that they are decentralized... Read more
Complaint from Anna1962 on 15 September 2021 about MetaMask.
My computer crashed, so metamask became disabled in my browser. When I was able to reenable everything, including metamask, all of my staked AMP on the flexa network through Gemini, was gone, and I've tried everything to get my 16000... Read more
Complaint from Mariamilano on 14 August 2021 about MetaMask.
I am very disappointed at Metamask for not responding my inquiries that I have been trying for more than a week and when I get a response it is very irrelevant to my question! I just need to speak to... Read more
Complaint from RijulBharat on 29 July 2021 about MetaMask.
the ticket number assigned by Meta Mask is - 245943. I did a transfer within my wallet from the etherium mainnet to binance smart chain in my wallet. my wallet had 2 accounts. Binance said that the transaction has been reveresed... Read more
Complaint from John Romar Sy on 10 July 2021 about MetaMask.
i did not recieve any bnb and my metamask on google chrome always change address Read more
Complaint from Reji75 on 07 July 2021 about MetaMask.
I have been trying to reach Metamask since unauthorized transaction happened in my wallet but no response. They could stop transaction at that time. Lost my asset Read more
Complaint from The_beardguy007 on 04 April 2021 about MetaMask.
Hey sir I swap my BnB in safe mars but didn't receive my coins kindly help me out of this amount of BnB is 0.5 and coins is arround 1970000000 Read more
Complaint from Jean-Michel on 07 March 2021 about MetaMask.
I transfered to m new Metamask on 27.02: 0,0383 1,9583 ETH to my account Start account JMV 0xB34224fF5330E9E6a3DA0b61546E04c6F17Fc1E7 then I moved all to my second account: JMV Private 0x528feF688Ba1304791Ff22c3ee6458684113F428. also I send 5,9943 ETH and let all... Read more
Complaint from lilburakpert on 19 January 2021 about MetaMask.
I logged into my metamask wallet and i sent 1 ETH from my balance of 1 ETH on the metamask . my submission was accepted, but 1 etherium that I sent has still not arrived to my trust wallet... Read more
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