While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about MetaMask over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 23, 2024
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We have received 8 complaints about MetaMask over the last 12 months. The graph below shows a monthly breakdown.
Curious about MetaMask's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of MetaMask. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to MetaMask through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Erlan268 on 31 January 2022 about MetaMask.
Missing Gala Mising BNB Missing Eth Missing P2E Missing PVU Have been submitting a ticket over and over and over and the reply seems not applicable anymore. I want to complaint that there is no live support to help us through the steps. Read more
Complaint from RubenYG13 on 17 January 2022 about MetaMask.
This morning I received a message for a presale of metroverse NFT (mint-metrovers.com). Unfortunately I clicked on the website, did not research the website enough and I thought I bought 2 Metroverse NFT. I never received the NFT's and I... Read more
Complaint from Disappointed ETH owner on 16 January 2022 about MetaMask.
I sent 0,5 ETH to my METAMASK. Nothing happened and I did not receive my ETH. I wrote a ticket over a week ago and only get an automatic response but nothing still. I went to the help pages and they... Read more
Complaint from suresh gairola on 15 January 2022 about MetaMask.
Dear Sir , I request for you that my metamask account is hacked. My Metamask address is 0xAbc6848bFEB8CfDA888eD0C5A3962e9FA7b556A6. someone stole coins from my account.Please help me. this address 0xed6fc03dc3e6da5b51de61a71b4e4f7739028c72 stole my coins. Read more
Complaint from Cl_ssic_ on 13 January 2022 about MetaMask.
i was selling an nft on opensea. the gas was too high so i clicked cancel and the gas was stilll taken out. transaction still went through Read more
Complaint from bhagwan.0870@gmail.com on 28 December 2021 about MetaMask.
I send my 59usdt etherium and 19usdt of shiba inu token but they do not deposit in my give address and they how there deposition complete. More than 3 hour after check but there are no token are deposit I... Read more
Complaint from Escobeast on 17 December 2021 about MetaMask.
I paid a small amount ( 0,0126 eth), for a transaction that never went through. Please find attached the Etherscan contract. Read more
Complaint from DarioDanesh on 05 December 2021 about MetaMask.
I swapped my AKITA coin that were valued at $887 to ETH, but did not receive any ETH and was charged some more ETH. I feel ripped off of my money. Can you please help!!!! Read more
Complaint from Daniel Smith on 03 December 2021 about MetaMask.
On Etherscan it shows my Ethereum Meta is worth $230,000. On my MetaMask wallet it only reflects $30. I wanna switch this asset for the 53 ETH it’s worth. Read more
Complaint from dadstolenfrom on 01 December 2021 about MetaMask.
thief 0xc59ef8f055180afb0b1e120286a53682b291cd19 stole $2200 US dollars(18.114828884496151 AVAX) from 0xA39CF26Cd456C2B1bB9feE3c84E51AD26b6C1821on 11.29.2021 from my metamask account while being staked in wonderland.time. withdrew time then traderjoe exchange then in their personal account. all documented Tnx hash 0x28643f138d1bb8b02f78b12f8ef217267fc23e858f0c242d07190966b18f8ac4 Block 7604054. Read more
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