Our sentiment meter has detected that Marshalls complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Marshalls, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 4, 2024
Do you have a dispute or had a bad customer experience with Marshalls? Submit your Marshalls complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Marshalls.
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We have received 5 complaints about Marshalls over the last 12 months. The graph below shows a monthly breakdown.
Curious about Marshalls's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Marshalls. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Marshalls by calling 1-888-627-7425. If you want to reach out to Marshalls through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Uncomfortable shopping on 07 November 2023 about Marshalls.
I bought some summer dresses with reduced price, but the shop assistant took off the red tag of reduced price and asked me to pay the original price of white tag. Read more
Complaint from Marilyn moten on 31 October 2023 about Marshalls.
October 31,2023 I return items receipt in bag cashier took it out exchange stuff I bought gave me receipt. I still standing waiting I ask her can I get a bag. She took new items put them in bag I... Read more
Complaint from Train employees better on 07 September 2023 about Marshalls.
On 9/4 I was charged twice for one item I had to travel back 10 miles to correct it The workers were flat out rude telling me sometimes it overcharged happen.. 5 employees and they all stared as if I... Read more
Complaint from TK1222 on 08 August 2023 about Marshalls.
I returned some online purchase made via PayPal. The store issued me a card with store credit on 7/31/2023 for $100.56. When I come back on 8/8/2023, they said the card has zero balance. And the card is not the... Read more
Complaint from Roanokebarry on 25 July 2023 about Marshalls.
On July 24 2023 I returned an unused Harry’s deodorant stick my wife purchased a few weeks ago she is a regular Marshalls shopper and she thought I might like to try this product she was dead wrong. When... Read more
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