Marshalls complaint: Mislead customers

Name: Mislead customers
Item: Marshalls
Rating: 1
Author: Heidy

Open 7 Nov 2023 85 views Retail Company

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Filed 7 Nov 2023 by Heidy

I bought some summer dresses with reduced price, but the shop assistant took off the red tag of reduced price and asked me to pay the original price of white tag.

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Case details

Status: Open
Company: Marshalls
Filed: 7 Nov 2023
Rating: 1/5
Desired resolution: Marshalls should sell the items as they marked on the price. They have no right letting customers wait long long time, and no apology for their poor service. They should not sell customers with misleading price and solved my complaint with the uncomfortable reasons.
Problem: Charged full price despite sale tag
About: summer dresses

Progress

Filed
Company notified
Company replied
Resolved

7 Nov 2023 Complaint filed and published
7 Nov 2023 Message from Bizzy: we notified Marshalls about this complaint.

See all 5 Marshalls complaints

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