Marshalls complaint: Return policy

Complaint from Roanokebarry reported on 25 July 2023 about Marshalls

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My complaint:

On July 24 2023 I returned an unused Harry’s deodorant stick my wife purchased a few weeks ago she is a regular Marshalls shopper and she thought I might like to try this product she was dead wrong. When I sniffed this product it smelled like spoiled milk or a yeast infection who would want to smell like this. No one.
I returned it u used to the Marshalls on Lohman in Las Cruces NM the person took it to the Mgr and told me the date on the product runs out this month I said I don’t want a refund just to exchange for something that doesn’t stink she said they can’t return it I told her to keep it use it or stick it it is the worst smelling crap I’ve ever smelled. We will never ever shop at Marshalls TJ Max Homegoods Ross ever again.

Barry Leslie
575-323-4778
Email. roanokebarry@yahoo.com

Suggested solution:

Take Harry’s deodorant off Marshalls shelves do not sell a product that smells like a yeast infection or sour milk. I should have been able to exchange the product for other brands that don’t stink.

Marshalls complaint Return policy
Marshalls complaint Return policy
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