While ManoMano offers a wide array of products and services, complaint data from our community has highlighted several recurring issues that customers frequently face. Common complaints include receiving faulty or damaged items, difficulties in returning products, and challenges obtaining refunds. Customers also report missing items upon delivery and unresponsive customer service when trying to resolve these issues.
To prevent these issues, we strongly advise customers to inspect their packages immediately upon arrival and document any damage or discrepancies with photos. Contact customer service as soon as problems arise, keeping a record of all communications. Additionally, review the return and refund policies thoroughly before making a purchase to understand your rights and options.
Do you have a dispute or had a bad customer experience with ManoMano? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to ManoMano.
Our sentiment meter has detected that ManoMano complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with ManoMano, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about ManoMano over the last 12 months. The graph below shows a monthly breakdown.
Curious about ManoMano's track record in addressing complaints within the DIY Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of ManoMano. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of ManoMano by calling 01766-808005. If you want to reach out to ManoMano through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Helpful experiences shared by verified ManoMano customers. Search, discuss and connect with other people in our community.
Complaint from Roy Thorpe on 24 August 2023 about ManoMano.
Dear Sir. or Madam, I ordered a swan kettle in December 2022, but now found the kettle is faulty and dangerous when you pour water from the spout, the water comes out of the and other part of the spout... Read more
I Ordered bathroom faucet tap 21st April 2023 which was delivered 26th April 2023, I have sent 4 emails to advise i no longer require the item… up until now I have not had a reply to my emails telling... Read more
I made an order via Mano Mano in October 2022, the items were meant to arrive in 2 weeks but arrived in December 2022. The items arrived which were sofa covers and were poor quality with the thread being out... Read more
Complaint from MFenerick on 22 February 2023 about ManoMano.
I ordered 2 standard fans from ManoMano and they arrived the boxes were open and parts missing. So I called them and emailed them told them I am going into hospital and need these items returned and no one from... Read more
Complaint from Bludog123 on 24 January 2023 about ManoMano.
Shower panel damaged on delivery, sent photos to Sunny showers , Not resolved.they suggested looking if damage was on other sides,when I tried to move screen it shattered, fortunately no one was seriously injured. I have asked for my money back... Read more
Complaint from MM-C on 16 January 2023 about ManoMano.
There were at least 4 faults with this item but MHstar have refused to arrange and pay for the return. 1 Discolourationstainmark on 1 arm. 2 two marks on 1 large cushion cover 3 writing in Material on 1 small cushion cover... Read more
Complaint from Em123 on 18 October 2022 about ManoMano.
Emailing for days, saying I want to return this dog bed that I'm not satisfied with the quality for the 46 pound price tag! They will not give me details to send back. Drawing out process with emails. Stating its... Read more
Complaint from Mark1978 on 27 August 2022 about ManoMano.
I ordered the item on the 8th august 2022 and it got delivered on the 10th august 2022 We was on holiday at the time. Upon our return on the 15th august 2022 I checked the item and it had... Read more
Complaint from Stephenshipley 49 on 29 July 2022 about ManoMano.
Bought a sensor waste bin a few weeks ago from Mano Mano ES, delivery okay and worked well for a while. Then the lid started to slow down until it failed completely, tried changing batteries but no different. Tried to contact... Read more
Complaint from Annhig on 28 June 2022 about ManoMano.
Done via complaint .biz “ I’ve been missold a hottub even worst it’s faulty ! Been sold a 6-8 persons hottub “ the user guide clearly states 4 persons !! The remote is faulty have asked for a full... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified reviews from real people
