ManoMano Complaint Sentiment: Neutral

Our sentiment meter has detected that ManoMano complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with ManoMano, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

ManoMano complaint process

Do you have a dispute or had a bad customer experience with ManoMano? Submit your ManoMano complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of ManoMano.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional ManoMano complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about ManoMano?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

ManoMano complaints chart

We have received 3 complaints about ManoMano over the last 12 months. The graph below shows a monthly breakdown.

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ManoMano complaint statistics

Curious about ManoMano's track record in addressing complaints within the DIY Stores category? Dive into the all-time complaints data right here!

16
Total complaints
16
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 16 ratings

How to contact the customer service of ManoMano?

Below, you will find the contact information for the complaint department of ManoMano. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
01766-808005
Contact form:

You can contact the customer service of ManoMano by calling 01766-808005. If you want to reach out to ManoMano through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

ManoMano reviews: (16)

Authentic experiences shared by our community for your benefit.

Faulty swan kettle

Complaint from Roy Thorpe on 24 August 2023 about ManoMano.

Dear Sir. or Madam, I ordered a swan kettle in December 2022, but now found the kettle is faulty and dangerous when you pour water from the spout, the water comes out of the and other part of the spout... Read more

Comments: 0
Rating:

Return

Complaint from M230457783608 Faucet Bathroom tap on 10 May 2023 about ManoMano.

I Ordered bathroom faucet tap 21st April 2023 which was delivered 26th April 2023, I have sent 4 emails to advise i no longer require the item… up until now I have not had a reply to my emails telling... Read more

Comments: 0
Rating:

Refund

Complaint from Aroosa99 on 26 April 2023 about ManoMano.

I made an order via Mano Mano in October 2022, the items were meant to arrive in 2 weeks but arrived in December 2022. The items arrived which were sofa covers and were poor quality with the thread being out... Read more

Comments: 0
Rating:

Shower screen

Complaint from Bludog123 on 24 January 2023 about ManoMano.

Shower panel damaged on delivery, sent photos to Sunny showers , Not resolved.they suggested looking if damage was on other sides,when I tried to move screen it shattered, fortunately no one was seriously injured. I have asked for my money back... Read more

Comments: 0
Rating:

Faulty item order ManoMano230153607579

Complaint from MM-C on 16 January 2023 about ManoMano.

There were at least 4 faults with this item but MHstar have refused to arrange and pay for the return. 1 Discolourationstainmark on 1 arm. 2 two marks on 1 large cushion cover 3 writing in Material on 1 small cushion cover... Read more

Comments: 0
Rating:

Won't let me send product back

Complaint from Em123 on 18 October 2022 about ManoMano.

Emailing for days, saying I want to return this dog bed that I'm not satisfied with the quality for the 46 pound price tag! They will not give me details to send back. Drawing out process with emails. Stating its... Read more

Comments: 0
Rating:

Refusal of full refund including return cost

Complaint from Mark1978 on 27 August 2022 about ManoMano.

I ordered the item on the 8th august 2022 and it got delivered on the 10th august 2022 We was on holiday at the time. Upon our return on the 15th august 2022 I checked the item and it had... Read more

Comments: 0
Rating:

Failure of product

Complaint from Stephenshipley 49 on 29 July 2022 about ManoMano.

Bought a sensor waste bin a few weeks ago from Mano Mano ES, delivery okay and worked well for a while. Then the lid started to slow down until it failed completely, tried changing batteries but no different. Tried to contact... Read more

Comments: 0
Rating:

Missold goods and faulty

Complaint from Annhig on 28 June 2022 about ManoMano.

Done via complaint .biz “ I’ve been missold a hottub even worst it’s faulty ! Been sold a 6-8 persons hottub “ the user guide clearly states 4 persons !! The remote is faulty have asked for a full... Read more

Comments: 0
Rating:

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