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ManoMano complaint: Faulty item order ManoMano230153607579

Open 146 views DIY Stores

Filed 16 Jan 2023 by Myrtle

There were at least 4 faults with this item but MHstar have refused to arrange and pay for the return.
1 Discolourationstainmark on 1 arm.
2 two marks on 1 large cushion cover
3 writing in Material on 1 small cushion cover
4 Discolourationstainmark on bottom facia strip

I think MHstar are deliberately stalling to use up the 14 day return clause so I have activated and paid for the return via Evri – collection imminent and will need to claim this expense (£48).

Due to refusal to activate return I have arranged return via Evri – collection imminent and will need to claim cost of return.dit myself

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