ManoMano complaint: Unwanted goods

Complaint from NB reported on 17 May 2022 about ManoMano

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My complaint:

Hello,
I received unwanted goods as they arrived far too late and want to return them. The company is ignoring my request for a return address and a full refund even though Manomano’s returns policy clearly states that I am entitled to a full refund.
The order number is M220443630933.
Please help .
Thank you

Suggested solution:

Send me details of the return address. I am happy to pay shipping costs. Then issue me a FULL refund.
Thank you

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