My complaint:
A bookcase I had delivered in January was damaged. I asked for it to be collected and a refund issued. I was told once it was collected it I would have a refund within 3 days.
It took over 3 weeks to arrange a collection, it was collected 2 weeks ago and I keep being told my refund will be within 3 days, then 15 days. I can;t get through to ManoMano to speak to anyone
Suggested solution:
Refund me immediately
