Lyft Complaint Sentiment: Neutral

Our sentiment meter has detected that Lyft complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Lyft, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 1, 2024

Lyft complaint process

Do you have a dispute or had a bad customer experience with Lyft? Submit your Lyft complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Lyft.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Lyft complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Lyft?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Lyft complaints chart

We have received 1 complaints about Lyft over the last 12 months. The graph below shows a monthly breakdown.

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Lyft complaint statistics

Curious about Lyft's track record in addressing complaints within the Public Transport category? Dive into the all-time complaints data right here!

45
Total complaints
45
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 45 ratings

How to contact the customer service of Lyft?

Below, you will find the contact information for the complaint department of Lyft. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-855-865-9553
Contact form:

You can contact the customer service of Lyft by calling 1-855-865-9553. If you want to reach out to Lyft through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Lyft reviews: (45)

Authentic experiences shared by our community for your benefit.

Background checks

Complaint from prettyblk7 on 05 December 2019 about Lyft.

I signed up for Lyft this year maybe around April or May n consented to a background check then. While driving for Lyft I noticed it said I had three vehicles on my app when I just started driving for... Read more

Comments: 0
Rating:

Fraud

Complaint from gjdixon56 on 19 November 2019 about Lyft.

They fix my car without my permission and will not give it back unless I pay 2500 They took advantage Read more

Comments: 0
Rating:

Overcharged leading to decline payment

Complaint from Doglover60 on 15 July 2019 about Lyft.

I took a ride on 07142019, rom my house to rite aide store then back home the charge for the ride was $7.66, when I got home I noticed I was charged $9.91 which more than what I had on... Read more

Comments: 0
Rating:

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