Our sentiment meter has detected that Lyft complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Lyft, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 18, 2024
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We have received 1 complaints about Lyft over the last 12 months. The graph below shows a monthly breakdown.
Curious about Lyft's track record in addressing complaints within the Public Transport category? Dive into the all-time complaints data right here!
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Authentic experiences shared by our community for your benefit.
Complaint from rchambliss62@gmail.com on 02 June 2022 about Lyft.
I ordered Lyft to go to John Wayne Airport. Lyft ed it. They were a no show. We almost missed the flight. A family member filled in. We arrived at the airport before the flight was scheduled to depart. Only... Read more
Complaint from simone balkissoon on 03 May 2022 about Lyft.
On Saturday 30th April, I ordered a Lyft to take me to the hospital which is approximately 10 minutes away. Several options came up - the most expensive being $31. I thought that was too much to pay... Read more
Complaint from WJL on 01 May 2022 about Lyft.
I made an appointment for a ride with Lyft for 5 Am on May 1, 2022. The app kept trying to auto-populate with other addresses which I had to correct. Driver never showed up. I also never received text... Read more
Complaint from Scouse on 25 April 2022 about Lyft.
My wife uses lyft 5 days a week to travel to work recently She booked a ride 12 hours in advance to get her to work In time at 4 30 am the driver showed up at 5-5 am which Rendered her late... Read more
Complaint from JimT on 25 April 2022 about Lyft.
My truck broke down Wednesday night on I-80 exit 93. Nothing for miles. Called around trying to arrange repairs, found a shop, Friday afternoon appt. Called AAA for tow, driver arrived and refused tow for vehicle mods. Tires an inch... Read more
Lyft should not give estimates for rides if the drivers can not make the times. I made teh appointment at 9:50 p.m.. I was not in a hurry so I figured let the drivers take care of business no... Read more
Complaint from lawrence4201 on 09 March 2022 about Lyft.
We went through Health First in Melbourne Fl to get a roundtrip ride to our Dr appointment for me and my blind husband. WE could not contact Lyft and stayed at the Dr. office My husband had a photophilic reaction which... Read more
SCHEDULED RIDE WITH LYFT ON 3-2-22 FOR 10;30AM, WAITED UNTIL 10;50AM, RIDE NEVER SHOWED, ( thank god for uber) i, almost MISSED MY FLIGHT. CONTACTED LYFT, NO REPLY. CONTACTING AGAIN?? IS THIS HOW YOU RUN A COMPANY???? Read more
Complaint from CulversPHXMC on 06 March 2022 about Lyft.
On 352022 (today) your Driver Joseph Aguilar AZ license plate no. 425-VYD (blue Ford Focus) refused to pull forward after his order was taken and he paid by credit card. We were forced to call the police to get him... Read more
Complaint from Myoung on 03 March 2022 about Lyft.
We booked our Lyft the night before and we’re waiting Outside for our ride to the airport when the driver called and he was being made to take our ride and he was too tired so we should cancel and... Read more
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