Our sentiment meter has detected that Lyft complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Lyft, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 19, 2024
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We have received 1 complaints about Lyft over the last 12 months. The graph below shows a monthly breakdown.
Curious about Lyft's track record in addressing complaints within the Public Transport category? Dive into the all-time complaints data right here!
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You can contact the customer service of Lyft by calling 1-855-865-9553. If you want to reach out to Lyft through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from RomeyRome on 28 February 2022 about Lyft.
I’ve bee riding Lyft for years and all of a sudden when I tried to part ride on App. They said they needsed to verify my info and I verified everything and they still won’t take my card I use... Read more
Complaint from R. Werntz on 19 January 2022 about Lyft.
Oct. 14, 2021, after a long plane ride, I took Lyft with Mohamed from the airport to Redmond. Being very exhausted I paid him in cash plus tip. The morning of Oct 15, (having gotten some sleep) I... Read more
Complaint from O Florence on 18 January 2022 about Lyft.
While sitting in the lobby of the Embassy SuitesHilton Hotel, I called for Lift for a ride to the Savannah International Airport. The driver was 15 minutes from me. I placed the call around 10:00am. I saw the details on... Read more
Complaint from tpower476@cs.com on 17 January 2022 about Lyft.
Your service is absolutely awful I set up four rides and only took one, you canceled the others we were left in the bitter cold flagging down a taxi. I set up a ride to go to Gallaghers Steakhouse, @... Read more
Complaint from Onpinney30 on 14 January 2022 about Lyft.
I picked up the Passenger we drove the 74 min drive when the GPS drive canceled and I received a another Passenger pick up which then I looked at the navigation the drive was cancel and everything was lost.... Read more
Complaint from JVillegas on 06 December 2021 about Lyft.
Lyft driver was rude, unprofessional, yelled profanities and refused to take me to my destination. i was going to school. he caused me to be late for school and refused to give me the money back His... Read more
Complaint from Sherri Hall on 05 August 2021 about Lyft.
I brooked a ride on 080221@5:50am the app said the charge was $30.00 but after I went in to Tip my driver and close my ride the amount change to $54:80 I take this ride every day and I... Read more
Complaint from Coral on 05 August 2021 about Lyft.
I was double charged for my Lyft and never received my money back and it’s been two weeks. Read more
Complaint from NewLyftUser on 05 August 2021 about Lyft.
08042021 Lyft 185 Berry St 5000 San Francisco (HQ), California, 94107, USA (415) 475-8459 Delta Airlines Platinum Member Desk Atlanta, Georgia, USA Re: New rider offer from DeltaLyft $20.00 credit. Tenth request! Dear Sirs: On or about 07052021 I had downloaded the app from my Delta Skymiles Platinum... Read more
Complaint from Guy Fieri on 01 August 2021 about Lyft.
Hi! I am reaching out to complain for two reasons. The first is that the last 3 rides I requested have made me wait for 10-20 minutes, only for the driver to cancel moments before coming to pick up. This... Read more
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