Lyft complaint: Overcharged leading to decline payment

Name: Overcharged leading to decline payment
Item: Lyft
Rating: 1
Author: Doglover60

Open 15 Jul 2019 865 views Public Transport

File your Lyft complaint How does Complain.biz work?

Filed 15 Jul 2019 by Doglover60

I took a ride on 07142019, rom my house to rite aide store then back home the charge for the ride was $7.66, when I got home I noticed I was charged $9.91 which more than what I had on my debit card, so it was declined I’ve been commicate back and fourth with Lyft over this with no resolution, now there not responding to me at all, I don’t know who to talk to about this because there wrong

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Lyft
Filed: 15 Jul 2019
Rating: 1/5
Desired resolution: I want Lyft to fix the problem, so I can use the card for future payments, there is $8.91 which is enough to cover the $7.66 charge for the ride, I had to use a different card to pay the $7.66, I don't know if they will accept the card I previously use which is card I had been using with Lyft.
Problem: Ride charged above quote, card declined
About: ride charge
At stake: $9.91

Progress

Filed
Company notified
Company replied
Resolved

15 Jul 2019 Complaint filed and published
15 Jul 2019 Message from Bizzy: we notified Lyft about this complaint.

See all 46 Lyft complaints

Discussion

0 comments

No comments yet. Been through something similar with Lyft? Start the discussion above.

More Lyft complaints

View all 46

Lyft lies about pick-up times

At 10:05 I agreed to pay $11.99 with a 13 minute pick-up time. At 2 minutes away my phone vibrated…

22 May 2021

Driver did not take me to destination provided when ordered and picked up another passenger prior to, drove off with belongings (luggage)

See above… Lyft is saying I am confused and this did not happen

31 Oct 2019

Rate increase of 26% on all rides without notice in NYC effective 10519

I have repeatedly requested a Lyft supervisor to look into my issue and I am still getting canned responses as…

28 Oct 2019

Wronged by Lyft too?
Make it sting!

Launch complaint