Our sentiment meter has detected that Lyft complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Lyft, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 15, 2024
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We have received 1 complaints about Lyft over the last 12 months. The graph below shows a monthly breakdown.
Curious about Lyft's track record in addressing complaints within the Public Transport category? Dive into the all-time complaints data right here!
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You can contact the customer service of Lyft by calling 1-855-865-9553. If you want to reach out to Lyft through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Shaeeda Sacoor on 29 September 2023 about Lyft.
I got to the airport at 9.20 am due to a stationary Vechicle ON N14 They wouldn’t take my luggage pleaded with the staff they said luggage all loaded and closed.I had to leave my Check in bag and told them... Read more
Complaint from hasty01 on 08 November 2022 about Lyft.
Lyft driver picked me up and took me to the location that I submitted on the lyft APP. BUT THEN HE LEFT AND NEVER RETURNED TO TAKE ME BACK HOME!!!!!!!!!!!!!!!!!! Read more
Complaint from darannharrison46@gmail.com on 27 October 2022 about Lyft.
My Lyftb account had been compromised and charges have been billed and applied to my card. In August, September 2022. I have reached out to Lyft and no action had been taken. I have today canceled my card and... Read more
Complaint from KCroB on 08 October 2022 about Lyft.
Driver went in opposite direction of my destination. He yelled at me when I asked to be taken back, saying he had only been in the city for one week and did not know his way around. He took me... Read more
We were at the Pechanga Arena for a concert. As soon as it was over we went directly over to where our first Lyft driver told us to go to get a ride back to our hotel. I immediately got... Read more
Complaint from b9fischer on 13 July 2022 about Lyft.
driver was playing controversial political agenda radio stations. I asked driver to play music. He curtly asked what type of music? I dont have a list of stations or genres at my finger tips. Something pleasant. Finally I told... Read more
Complaint from Stacyjtk15@gmail.com on 09 July 2022 about Lyft.
I am sending this complaint about the worst day of my life Lyft driver was on the phone when he pull up then no mask drive all that to the drop off reckless driving caused me to be ejected from... Read more
Complaint from ForestAlive87 on 16 June 2022 about Lyft.
I drove over 12 miles to pick up a passenger. I waited for the passenger, tried to call her, and was unable to make contact before the pickup timer ran out. Naturally, I canceled, as I thought this was a... Read more
Complaint from Lyft No More on 11 June 2022 about Lyft.
I was scheduled for a pick up on 6-9-22 and I was tracking the drivers progress on the app. I got a message that there was some problem so I called the driver Luis at 202-875-8818. He was very rude... Read more
Complaint from mbmull@att.net on 10 June 2022 about Lyft.
Twice I called for ride and both times after Giants game no one showed! Read more
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