Zipcar Complaint Sentiment: Neutral

Our sentiment meter has detected that Zipcar complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Zipcar, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 29, 2024

Zipcar complaint process

Do you have a dispute or had a bad customer experience with Zipcar? Submit your Zipcar complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Zipcar.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Zipcar complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Zipcar?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Zipcar complaints chart

We have received 3 complaints about Zipcar over the last 12 months. The graph below shows a monthly breakdown.

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Zipcar complaint statistics

Curious about Zipcar's track record in addressing complaints within the Public Transport category? Dive into the all-time complaints data right here!

3
Total complaints
3
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 3 ratings

How to contact the customer service of Zipcar?

Below, you will find the contact information for the complaint department of Zipcar. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-866-494-7227
Contact form:

You can contact the customer service of Zipcar by calling 1-866-494-7227. If you want to reach out to Zipcar through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Zipcar reviews: (3)

Authentic experiences shared by our community for your benefit.

Parking violation

Complaint from Kbaig on 21 December 2023 about Zipcar.

I have booked zip van on 26th November 2023 from 09:30 to 13:30 and returned before time finished. After 2 weeks I have noticed zip charged me £75 extra against parking violation but the registration of van was different. I... Read more

Comments: 0
Rating:

Over charging

Complaint from Shmmie duree on 09 September 2023 about Zipcar.

Zip car over charged me 82.00 toll charges then 84.77 for membership plan but now they are saying I have a over due balance of 62.00 but they took almost 200 doller off my car so they see the charges... Read more

Comments: 0
Rating:

Unable to collect payment?!?!

Complaint from Luiz Severo on 11 April 2023 about Zipcar.

a month ago I walk toward a zip car parked at SoHo Square London. When I got close to the car I tried to the book the car. The book would not be ed and said I had a card payment... Read more

Comments: 0
Rating:

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