Zipcar complaint: Parking violation

Name: Parking violation
Item: Zipcar
Rating: 1
Author: Kaleem

Open 21 Dec 2023 87 views Public Transport

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Filed 21 Dec 2023 by Kaleem

I have booked zip van on 26th November 2023 from 09:30 to 13:30 and returned before time finished. After 2 weeks I have noticed zip charged me £75 extra against parking violation but the registration of van was different. I have sent them proof I haven’t used this van and secondly the time of issued the penalty 16:20 quite after my returned. But since that day they are not replying and didn’t refund my £75.

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Case details

Status: Open
Company: Zipcar
Filed: 21 Dec 2023
Rating: 1/5
Desired resolution: I would like to refund my money with compensation.
Problem: Charged parking fine for a different vehicle
About: van rental
At stake: £75

Progress

Filed
Company notified
Company replied
Resolved

21 Dec 2023 Complaint filed and published
21 Dec 2023 Message from Bizzy: we notified Zipcar about this complaint.

See all 3 Zipcar complaints

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