Our sentiment meter has detected that Lyft complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Lyft, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 19, 2024
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We have received 1 complaints about Lyft over the last 12 months. The graph below shows a monthly breakdown.
Curious about Lyft's track record in addressing complaints within the Public Transport category? Dive into the all-time complaints data right here!
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You can contact the customer service of Lyft by calling 1-855-865-9553. If you want to reach out to Lyft through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from dca121 on 20 July 2021 about Lyft.
Left stranded after a concert at Snow park. Contracted for Lyft to pickup us up after the concert had four different drivers set for pickup and then cancel. Waited for up to 1 and half hour for a... Read more
Complaint from Tomdfw1 on 17 July 2021 about Lyft.
Never ever schedule a ride with Lyft!!!! They have no support. My ride was scheduled for my vacation flight the next morning. I scheduled for 6am. I get a message in morning saying window is... Read more
Complaint from Tim F on 09 July 2021 about Lyft.
I was crossing Michigan Ave at East Chestnut street when a Lyft driver ( white male, dark hair) ran a light that had been red for several seconds before he entered the intersection and cut me off while I had... Read more
Complaint from miss_fedupwithlyftdrivers on 23 June 2021 about Lyft.
I often take Lyft to work. I have my home, and work addresses saved in the app. The driver wasn't paying attention to GPS, and missed my exit off the highway. He drove past my job. I explained to him... Read more
Complaint from smunson9@icloud.com on 17 June 2021 about Lyft.
I scheduled a Lyft ride 2-3 days ago and it was ed. I had chemotherapy appointment and was late, as I had to get a ride from friend. In that evening , driver sent message he was picking me up... Read more
Complaint from Tjohnson1955 on 16 June 2021 about Lyft.
On 06142021 (202) 725-3504 Walmarts Super Center - 94 H ST NW I booked a Lyft at 10:30 pm and was told be ready for pick up at 10:42 pm - 11:03pm. Fare was going to be $24,00 and some change to... Read more
Complaint from imjnla on 22 May 2021 about Lyft.
At 10:05 I agreed to pay $11.99 with a 13 minute pick-up time. At 2 minutes away my phone vibrated then Lyft changed drivers and added time to pick up. They already secured funds by 10:09 and lied about 13-minute... Read more
Every time i use Lyft I get charged a $1 more for the return trip than I paid to get dropped off there. I paid 6.96 to go to the grocery store. I paid $7.96 to come home 30 minutes... Read more
Complaint from Janie Odell on 07 February 2021 about Lyft.
Our second driver was one minute away and the driver was switched. Then switched again. After a long wait (over 20 minutes) finally got picked up. I could see the car location on the Lyft map and it seemed as... Read more
Complaint from Allan Gitlin on 15 March 2020 about Lyft.
Lyft driver support can not handle any driver issues anymore Read more
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