HostGator Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about HostGator over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering HostGator's offerings.

Sentiment data last updated on April 27, 2024

HostGator complaint process

Do you have a dispute or had a bad customer experience with HostGator? Submit your HostGator complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of HostGator.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional HostGator complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about HostGator?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

HostGator complaints chart

We have received 5 complaints about HostGator over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

HostGator complaint statistics

Curious about HostGator's track record in addressing complaints within the Hosting category? Dive into the all-time complaints data right here!

5
Total complaints
5
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 5 ratings

How to contact the customer service of HostGator?

Below, you will find the contact information for the complaint department of HostGator. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
8669642867
Contact form:

You can contact the customer service of HostGator by calling 8669642867. If you want to reach out to HostGator through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

HostGator reviews: (5)

Authentic experiences shared by our community for your benefit.

Shut my website even though they have received the moneys

Complaint from volos40@yahoo.com on 02 April 2024 about HostGator.

On October we had 2 charges from HostGator for unknown amount. I tried to contact you because the amounts were much higher than anticipated. Upon no response from HostGator we turned them into Amex as Fraud and we were refunded. In... Read more

Comments: 0
Rating:

Server problems

Complaint from cue on 10 January 2024 about HostGator.

Is been nearly a month now always on live chat because my website is down due to SSL. This is ruining my business. As a last result before a leave for a better service a need a refund as service is unacceptable. Read more

Comments: 0
Rating:

hostgator suspend 3 domain names that are not expired

Complaint from tanlavandar on 08 January 2024 about HostGator.

I am writing to seek your help to resolve this issue: I have renewed 3 domain names with hostgator (launchpad)in Jan 11, 2023, that is, all my 3 domain names are not expired until Jan 2024. But somehow, on Dec... Read more

Comments: 0
Rating:

renew my domain

Complaint from Saurabh9 on 05 January 2024 about HostGator.

I contacted Hostgator 5 days ago to renew my account. You can check the notes the Support or Care team wasn't been able to renew it for past 4 days and they only kept me hanging and waiting for an... Read more

Comments: 0
Rating:

poor services

Complaint from luckydxb on 04 January 2024 about HostGator.

i renewed my domain on 16 nov 2023 it was expired on 10th nov there policy says its goes to redemtion after 45 days i paid them within week they didnt update and now sahying pay 75 usd more to renew... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?