HostGator complaint: hostgator suspend 3 domain names that are not expired
Filed 8 Jan 2024 by lavandar
I am writing to seek your help to resolve this issue: I have renewed 3 domain names with hostgator (launchpad）in Jan 11, 2023, that is, all my 3 domain names are not expired until Jan 2024. But somehow, on Dec 16, 2023, the 3 domain names are suspended until today. No reason for suspension, I contacted hostgator support, and they replied it is backend issue and their engineering team is working on it, but no reason given and until today this has not been resolved.
I seek your help to look into this matter, as the domains are suspended and all my websites are down and software apps all halted due to websites being down. It has been 4 weeks and still hostgator has not properly replied and resolved this. My business is badly affected by this incident. I hope you can help me to resolve this.
Report
Discussion
0 comments
No comments yet. Been through something similar with HostGator? Start the discussion above.
More HostGator complaints
View all 5Server problems
Is been nearly a month now always on live chat because my website is down due to SSL. This is…
renew my domain
I contacted Hostgator 5 days ago to renew my account. You can check the notes the Support or Care team…
poor services
i renewed my domain on 16 nov 2023 it was expired on 10th nov there policy says its goes to…