Our sentiment meter has identified a 100% increase in complaints about Freewallet over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Freewallet's offerings.
Sentiment data last updated on May 2, 2024
Do you have a dispute or had a bad customer experience with Freewallet? Submit your Freewallet complaint through our platform to support its escalation, prompting their customer service to resolve it.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 9 complaints about Freewallet over the last 12 months. The graph below shows a monthly breakdown.
Curious about Freewallet's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Freewallet. To amplify the impact of your complaint, please use our complaint form.
For Freewallet support through email, send your inquiry to info@freewallet.org. If you want to reach out to Freewallet through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from scottduncan on 09 May 2022 about Freewallet.
Freewallet froze my funds last week after accepting dozens of deposits from me over several weeks. When I tried to withdraw my funds to transfer to another wallet, they refused and locked it. They have demanded KYC, which I provided... Read more
Complaint from PerryVanOstrand on 14 April 2022 about Freewallet.
I entered an incorrect email address when I set up my account. They are now not verifying my email address to allow me to move my funds. They keep asking me over and over for the same data. It is... Read more
Complaint from darrelschumacher on 30 November 2021 about Freewallet.
On November 26th 2021 I decided to purchase some gift at no charge. My total was in US dollars and it came to a total of $549.36. Mind you they don't charge when purchasing gift cards when cashing out on... Read more
Complaint from Dom1096 on 18 August 2021 about Freewallet.
I had transfered bnb ( 0.14289238) to freewallet, it's been over 2 days now after I issued a ticket at freewallet they said the funds would be transfered to my wallet. After emailing them asking how much time will it... Read more
Complaint from Help scam on 23 May 2021 about Freewallet.
I have evidence to show freewallet.org, hittechlimited.ltd. and vinance laundered my dogecoin. Read more
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