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Freewallet complaint: Forgot to add extra I’D when transfering from bianance to freewallet

Resolved 356 views Crypto / DeFi / Blockchain
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Filed 18 Aug 2021 by Dominic

I had transfered bnb ( 0.14289238) to freewallet, it’s been over 2 days now after I issued a ticket at freewallet they said the funds would be transfered to my wallet. After emailing them asking how much time will it take for the refund they emailed me back today saying it will 60 days for the funds to return back to my wallet. What bullshit is this. 60 days just to refund me back 58 $ and from that they will charge 10 % fees

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1 comment

  1. Freewallet Official reply from Freewallet

    Dear Dom1096,
    Checking your support ticket, we are glad to find out that your transaction has been refunded to your account. If we can be of assistance with anything else, please feel free to get back to your ticket or submit a new request here: https:bit.ly2rgGdRw. We are always ready to help.

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