Our sentiment meter has detected that DHL complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with DHL, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 27, 2024
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We have received 3 complaints about DHL over the last 12 months. The graph below shows a monthly breakdown.
Curious about DHL's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of DHL. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of DHL by calling 1-800-225-5345. If you want to reach out to DHL through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Al-dubai on 03 March 2022 about DHL.
my track number is 6204682326 i received my package items but its not all items. I have submitted for the Service point : CAIRO - EGYPT DHL my package items but when i received still 6 bottle... Read more
Complaint from DHL Iceland Costumer on 28 February 2022 about DHL.
Every time, unfortunately the senders choice, I receive a parcel through DHL in Iceland they send it to the wrong address, so the express parcel I pay for is delayed by a week. This is now the 3rd time this... Read more
Complaint from texasmike on 07 February 2022 about DHL.
DHL is rubbish. Delivery man arrived with parcel but refused to give it to me because import duty owed, but DHL never advised so delivery guy left with parcel. Contacted DHL and paid import duty. Delivery was scheduled Friday but... Read more
Complaint from Frank in ecuador on 13 October 2021 about DHL.
I am expecting a shipment from Australia. The local DHL office in Manta ecuador is telling me they are DHL Express and do not handle DHL Global! Go figure same company but have no clue about my shipment. They gave... Read more
Complaint from polish girl on 12 September 2021 about DHL.
A birthday present arrived in Poland on Aug 16 and was being processed in the package centre till Sept 2 when they finally sent it back without even contacting the addressee. Read more
Complaint from salvi9870 on 12 July 2021 about DHL.
The package was about to get delivered on June 30th 2021. Due to some reason got delay. I agree for the same, but till 8th July 2021 they were unable to trace the same. after that they update the current... Read more
Complaint from feelfreefukm on 18 June 2021 about DHL.
I ordered a item through Alibaba website I was informed the package arrived but I never received it. why wouldn't DHL require a signature? well I am very upset because my package cost 1890.00 . how can we resolve this? Read more
Complaint from Roxanne Du Plooy on 29 April 2021 about DHL.
I have in the last three weeks been in contact with the 8 different people who have either not been able to assist me, have blocked my emails or have just not responded. We originally opened our DHL account on... Read more
Complaint from Elmo on 19 March 2020 about DHL.
I have worked at DHL Highcommon Lane Tickhill for four years now and on Monday of this week I witnessed a complete ignorance of Health and Safety . A colleague of mine came back from Spain on Friday of last week... Read more
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