Complaints about DHL

On this page you can see which complaints are submitted about DHL.

How to file a DHL complaint?

Whatever your complaint about DHL is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File DHL complaint' button.
2. Describe your complaint in detail, and suggest how DHL should resolve it.
3. Submit your complaint directly to DHL and mention that you posted your complaint on

Statistics of DHL in the category Parcel Couriers

7 total complaints
1.5 /10
2 votes

Complaints overview

Lost parcel

Complaint from on 07 February 2022 about DHL in category Parcel Couriers

DHL is rubbish. Delivery man arrived with parcel but refused to give it to me because import duty owed, but DHL never advised so delivery guy left with parcel. Contacted DHL and paid import duty. Delivery was scheduled Friday but... Read more

Bad customer service

Complaint from on 13 October 2021 about DHL in category Parcel Couriers

I am expecting a shipment from Australia. The local DHL office in Manta ecuador is telling me they are DHL Express and do not handle DHL Global! Go figure same company but have no clue about my shipment. They gave... Read more

order 6878517973

Complaint from on 18 June 2021 about DHL in category Parcel Couriers

I ordered a item through Alibaba website I was informed the package arrived but I never received it. why wouldn't DHL require a signature? well I am very upset because my package cost 1890.00 . how can we resolve this? Read more