Complaint: a month of processing and failure to deliver!!

on 12 September 2021 about DHL in category Parcel Couriers

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My complaint:

A birthday present arrived in Poland on Aug 16 and was being processed in the package centre till Sept 2 when they finally sent it back without even contacting the addressee.

0 0 votes
Justified complaint?

Suggested solution:

apologize for the ruined birthday gift, explain what happened in the package center and give a discount

a month of processing and failure to deliver!!
a month of processing and failure to deliver!!
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