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DHL complaint: Shipment stuck in customs.

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Filed 17 Sep 2022 by SAMEER

Hello,
I am Sameer Khan, email id [email protected], communicating with DHL from so many days in regards to my shipment, which got stuck in customs in Mumbai via DHL. They asking me a duty of 77% to be paid off for receiving the same. I got an email stating that if I send them the bank statement in which Shipper, Receiver and the made transaction is highlighted, then the duty will come down to 48%.As per their email I have submitted all the supporting documents asked by the DHL ([email protected])via email. Now they are forcing me to pay the 77% duty or else they will destroy the shipment. I am ready to pay 48% of the duty charges or else please return my shipment to the shipper.

We look forward to hear from you asap.
Thank you.

Sameer Khan

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