Chase Complaint Sentiment: Neutral

Our sentiment meter has detected that Chase complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Chase, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

Chase complaint process

Do you have a dispute or had a bad customer experience with Chase? Submit your Chase complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Chase.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Chase complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Chase?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Chase complaints chart

We have received 0 complaints about Chase over the last 12 months. The graph below shows a monthly breakdown.

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Chase complaint statistics

Curious about Chase's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!

6
Total complaints
6
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 6 ratings

How to contact the customer service of Chase?

Below, you will find the contact information for the complaint department of Chase. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-935-9935
Contact form:

You can contact the customer service of Chase by calling 1-800-935-9935. If you want to reach out to Chase through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Chase reviews: (6)

Authentic experiences shared by our community for your benefit.

Theft of retirement funds from checking account

Complaint from Ronsesq on 12 January 2023 about Chase.

Donald Gerds, senior citizen, long had his retirement checkingsavings account at Manhattan Beach, California branch of Chase bank. Over the course of June 2021 thru January 2022 nearly $150,000 was stolen from the account through fraudulent wire transfers. Chase... Read more

Comments: 0
Rating:

Fraud

Complaint from Loop on 06 July 2022 about Chase.

Two months ago I received an e mail from Chase that my e mail and phone number had been changed on line. I immediately went to the local branch, identified myself and the account was changed back and an interned... Read more

Comments: 0
Rating:

Business Hours

Complaint from Me and ME on 06 July 2022 about Chase.

The banks in Texas all used to close at 6. Majority of people get off at 5pm and they changed the Bank branch locations to 5pm during Covid. That was fine, but it is time to change it back. People... Read more

Comments: 0
Rating:

Fraud dispute

Complaint from hinger 57 on 19 May 2022 about Chase.

Chase said there were 2 fraudulent checks. If so why did you cash them. They are still holding a Social security check and a $Irs tax refund Totaling $600 over $3000 dollars Read more

Comments: 0
Rating:

ACCOUNT LOCKED

Complaint from ernestineskeene8 on 15 September 2020 about Chase.

I have an account with them and its been months now, they just locked my account and keep asking me to come to visit the bank, and the COVID-19 is outside. Read more

Comments: 0
Rating:

Dispute fraud charges after my account was compromised

Complaint from Puff on 05 March 2020 about Chase.

2 months ago January 29th 2020 I went to Chase Bank to inform them that there was suspicious activity on my account mind you at that time I also informed them that I have never received a statement from Chase... Read more

Comments: 0
Rating:

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