Burger King Complaint Sentiment: Neutral

Our sentiment meter has detected that Burger King complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Burger King, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 30, 2024

Burger King complaint process

Do you have a dispute or had a bad customer experience with Burger King? Submit your Burger King complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Burger King.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Burger King complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Burger King?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Burger King complaints chart

We have received 103 complaints about Burger King over the last 12 months. The graph below shows a monthly breakdown.

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Burger King complaint statistics

Curious about Burger King's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

515
Total complaints
514
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 515 ratings

How to contact the customer service of Burger King?

Below, you will find the contact information for the complaint department of Burger King. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-866-394-2493
Corporate HQ address:
5505 Blue Lagoon Dr., Miami, FL, 33126
Contact form:

The corporate office of Burger King is located at 5505 Blue Lagoon Dr., Miami, FL, 33126. You can contact the customer service of Burger King by calling 1-866-394-2493. If you want to reach out to Burger King through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Burger King reviews: (515)

Authentic experiences shared by our community for your benefit.

Idiot in drive through

Complaint from Tink on 24 September 2023 about Burger King.

You have two lanes possible to put an order in. I pull up at the same time as another person. The drive through a guy asked the first person what they wanted, and they said they needed some time. So... Read more

Comments: 0
Rating:

Unsanitary

Complaint from Gremler21 on 23 September 2023 about Burger King.

I would like to make a formal complaint about a serious health violation at the Burger King in Carbondale, Pennsylvania store 6165 at 87 Brooklyn St. The employees had no gloves on while making orders, were dropping bags on the... Read more

Comments: 0
Rating:

Poor customer service n

Complaint from Crazy mom on 23 September 2023 about Burger King.

Wasn't able to place a order through the app online so my boyfriend walked over at 8:30pm they had the doors locked so he walked around in the drive through and they was very rude and refused to take his... Read more

Comments: 0
Rating:

My order

Complaint from Kareema on 22 September 2023 about Burger King.

It's showing its already delivered and there is no customer number to call Read more

Comments: 0
Rating:

Rude

Complaint from Marlene Sivok on 21 September 2023 about Burger King.

When I order they told me one price and when I got to the window they told me something total different then the employee was very rude and stop me to stop yelling I told... Read more

Comments: 0
Rating:

Wrong nuggets

Complaint from Neelufa on 15 September 2023 about Burger King.

Hello, on the 7th of September 2023 the lady who was serving me at Burger King had given me chicken nuggets instead of vegan nuggets. I had realised later on that she had given me the chicken nuggets instead of... Read more

Comments: 0
Rating:

Poor service, unclean facility, employee wardrobe

Complaint from wcoch2002 on 11 September 2023 about Burger King.

I went to the drive through and waited almost 5 minutes with no one ever asking to take my order. There were no other cars in the drive through or the parking lot except for employees. I went in side... Read more

Comments: 0
Rating:

OLD BUN

Complaint from dutchpatti on 11 September 2023 about Burger King.

08sept23 Bought 3whoppers: 2 heavy tomato n onion, 1 with cheese. All 3 buns fell apart, which wouldn't happen if they were fresh or at least from today. Please see attached photos. Very disappointed. Read more

Comments: 0
Rating:

No refund

Complaint from Baddie on 09 September 2023 about Burger King.

Burger King refused to refund me my money for an impossible burger that they didn’t have but was available on the app when I placed the order get to the store they didn’t have it. Emailed Burger King for my... Read more

Comments: 0
Rating:

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