Burger King complaint: Poor customer service n

Name: Poor customer service n
Item: Burger King
Rating: 1
Author: Theresa

Open 23 Sep 2023 87 views Fast Food / Delivery

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Filed 23 Sep 2023 by Theresa

Wasn’t able to place a order through the app online so my boyfriend walked over at 8:30pm they had the doors locked so he walked around in the drive through and they was very rude and refused to take his order all because they had locked the doors way to early and because he was walking in the drive through.

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Case details

Status: Open
Company: Burger King
Filed: 23 Sep 2023
Rating: 1/5
Desired resolution: With a apology and to start doing their job right and possibly a a free family meal for acting the way they was and causing my kids to have to wait even longer to eat
Problem: Staff refused walk-up order at drive-through

Progress

Filed
Company notified
Company replied
Resolved

23 Sep 2023 Complaint filed and published
23 Sep 2023 Message from Bizzy: we notified Burger King about this complaint.

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