Our sentiment meter has detected that BC Transit complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with BC Transit, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 7, 2024
Do you have a dispute or had a bad customer experience with BC Transit? Submit your BC Transit complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 19 complaints about BC Transit over the last 12 months. The graph below shows a monthly breakdown.
Curious about BC Transit's track record in addressing complaints within the Public Transport category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of BC Transit. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of BC Transit by calling 250-382-6161. If you want to reach out to BC Transit through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Jorge Kibedi on 22 September 2022 about BC Transit.
on friday sept 9 around noon I was running to catch a bus somebody had placed a low lying metal sign on the sidewalk between the bus stop and the bus shelter. I didn't see the sign because it... Read more
Complaint from Cocm on 21 September 2022 about BC Transit.
Bus 9439 (Uplands Bus) @ 15:09 Sept 212022 Female driver leaving lower level of Tillicum mall failed to yield to traffic @ to 3 - way stop. Traffic coming off Burnside road into Tillicum Mall has the right... Read more
Complaint from Louri.e on 21 September 2022 about BC Transit.
The bus 54 to metchosin departed from Langford Exchange at 17.23 even though accordingly to the transit app it was scheduled to depart 17.25. We ran towards the bus and were 5meter away. The bus driver saw us and still... Read more
Complaint from Salantque on 30 August 2022 about BC Transit.
I was riding on bus route number 9 on Wednesday, August 24, 2022, from willow street Vancouver to broadway sky train station just minutes before the stop, The driver stopped the bus abruptly and I was standing up by the... Read more
Complaint from scared driver on 18 August 2022 about BC Transit.
i Was driving beside the 507 bus at 620 pm on aug 16 and he started to merge into my lane. i was a few feet from his side window with people in front beside and behind me. So i... Read more
Complaint from Blackie1 on 29 July 2022 about BC Transit.
The schedule with BC Transit was changed and reduced between Prince Rupert and Port Edward recently; last bus leaving P Rupert is at 5:10pm therefore leaving passengers stranded in town for all those who work or attend school later than... Read more
Complaint from Fixyourterribletransit on 15 July 2022 about BC Transit.
Nearly every time without fail I go to the Sexsmith station to wait for the 2:20pm bus. And yet every time I look at nextride there's nothing. No approaching buses, nothing. The next bus doesn't come until 2:37 despite there... Read more
Complaint from passenger on 19 May 2022 about BC Transit.
As the last person was getting out of the rear door of the bus and I was about to enter in, the door closed in front of my face. Then I run to the middle door but it also closed.... Read more
Complaint from kitsilano_student on 25 April 2022 about BC Transit.
Hello, I catch the 84 every day at the Marine Drive 4th stop at 6:20am to go to UBC campus. I arrived here at 6:15 am today and waited for the 84, but when it came at 6:20, the driver... Read more
Complaint from Twiggy0987 on 27 March 2022 about BC Transit.
Frequently on this route the bus is full and passengers are left standing at the stop . It is especially bad at the times the schools close , but it can happen anytime . You encourage people to use public transport... Read more
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