BC Transit Complaint Sentiment: Neutral

Our sentiment meter has detected that BC Transit complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with BC Transit, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 7, 2024

BC Transit complaint process

Do you have a dispute or had a bad customer experience with BC Transit? Submit your BC Transit complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of BC Transit.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional BC Transit complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about BC Transit?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

BC Transit complaints chart

We have received 19 complaints about BC Transit over the last 12 months. The graph below shows a monthly breakdown.

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BC Transit complaint statistics

Curious about BC Transit's track record in addressing complaints within the Public Transport category? Dive into the all-time complaints data right here!

43
Total complaints
43
Open Complaints
0
Complaints pending
0
Complaints resolved
1.5
/10 43 ratings

How to contact the customer service of BC Transit?

Below, you will find the contact information for the complaint department of BC Transit. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
250-382-6161
Contact form:

You can contact the customer service of BC Transit by calling 250-382-6161. If you want to reach out to BC Transit through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

BC Transit reviews: (43)

Authentic experiences shared by our community for your benefit.

Bus timing

Complaint from Anjalee on 28 August 2023 about BC Transit.

The bus number 410- Richmond- Brighouse station, Bus stop 52230. This bus is never ever on time, it is never on schedule time not in the morning never in the evening. I have to take this bus 6 days in... Read more

Comments: 0
Rating:

vulgar language from driver

Complaint from becca wharton on 01 August 2023 about BC Transit.

I got on the bus from downtown to Barnhartvale at 11;04 AM on August 1st 2023 and told the driver I had no money. The driver said holy f--k. Then i went and sat down and he kept speaking... Read more

Comments: 0
Rating:

Bus Driver Didn’t Stop on Designated Stop

Complaint from csd9 on 12 July 2023 about BC Transit.

I work 11 hours a day in a physical location and I need to return home in Langford after to work on my online job. But today Bus 95 with a body number 9521 didn’t stop in one of the... Read more

Comments: 0
Rating:

Driver too harsh

Complaint from Olumide on 23 June 2023 about BC Transit.

This driver has been to harsh on customer and make complaints every time. He drives the 321 bus today which departed from white rock center between 9-20pm to 9:30pm. I have an electric bicycle which I put in front of... Read more

Comments: 0
Rating:

A bud driver ignored me and left me in the cold

Complaint from Euge on 21 June 2023 about BC Transit.

Today Saturday June 17th 2023 I was waiting for the bus number 11 at cadboro bay at Dalhousie that bus stop is just a stick that says bus stop. I arrive there 5 minutes before the bus arrive at 22:33.... Read more

Comments: 0
Rating:

Very rude driver

Complaint from Darina on 06 June 2023 about BC Transit.

I pressed the button in advance the bus driver kept driving and I miss 2 stops ,when I asked him to stop in a bus station he started to shout at me .It’s not appropriate.He was so agressive . Many people... Read more

Comments: 0
Rating:

Unreasonable bus stop for 5/10 mins

Complaint from Poor passenger on 26 May 2023 about BC Transit.

Hi It has been over years I am taking transit and specially 345 towards white rock. It’s been happening for a long time but now it’s enough. Every single morning, doesn’t matter if I take 9am bus or 9:30 all... Read more

Comments: 0
Rating:

Rude Driver

Complaint from DWMW on 20 May 2023 about BC Transit.

At 9:00 pm, Wednesday May 17, 2023, my wife MW and I, DW were waiting on 16th Ave at 152nd St, for westbound 350 to Ocean Park. There were approximately a dozen others waiting with us. The bus... Read more

Comments: 0
Rating:

NEARLY HIT ON CROSSING

Complaint from Pebs8888 on 24 April 2023 about BC Transit.

I was crossing at west Georgia and homer at 2:16 pm on Monday april 24th when your bus 250A came down homer at full speed trying to beat a red light and making a left turn onto west Georgia. I... Read more

Comments: 0
Rating:

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