BC Transit complaint: A bud driver ignored me and left me in the cold

Today Saturday June 17th 2023 I was waiting for the bus number 11 at cadboro bay at Dalhousie that bus stop is just a stick that says bus stop. I arrive there 5 minutes before the bus arrive at 22:33. When the bus was coming I stood up since I was sitting in the sidewalk and started waving at the bus but the bus driver didn’t stop so I was left in the cold in the middle of night in a place where no one was. I wonder if this bus driver didn’t see me or for some reason chose to ignore me but because of this I arrive late to my curfew. (I’m an international student so this is very important for me) it felt really bad I stood in the cold for another half an hour waiting for the next one. I want answers as to why this bus driver didn’t stop for me since I have a bus pass that I have pay every month so I think is not fair to be treated like this.