Our sentiment meter has detected that BC Transit complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with BC Transit, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 7, 2024
Do you have a dispute or had a bad customer experience with BC Transit? Submit your BC Transit complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 19 complaints about BC Transit over the last 12 months. The graph below shows a monthly breakdown.
Curious about BC Transit's track record in addressing complaints within the Public Transport category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of BC Transit. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of BC Transit by calling 250-382-6161. If you want to reach out to BC Transit through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Reet on 23 February 2023 about BC Transit.
I forgot to load my compass card as I was already mentally disturbed, when I was waiting for the bus , I checked my balance and loaded the card. I waited for the bus for more than 10 minutes. I was... Read more
Complaint from Rsingh on 05 February 2023 about BC Transit.
So I was walking on pedestrian light. It has 10sec on it bus bus driver still choose to take a right turn and he knows very well that I am on the pedestrian walk and I was escaped by 1... Read more
Complaint from Mdturtles on 29 December 2022 about BC Transit.
My partner and I tried to take the commuter bus to visit family for the holidays.We originally wanted to take the 66 commuter from victoria to Duncan.we arrived around 3:50 at mayfair and waited until 5:20 .There was supposed to... Read more
Complaint from Kyle88 on 15 December 2022 about BC Transit.
746 driver 851am (my pickup location was Albion elementary). Bus driver just SPEEDS everywhere then slams on breaks. Talks on his phone will driving Read more
Complaint from HKC on 26 October 2022 about BC Transit.
This bus is always late than the time posted. It is supposed to be at 7:36, But it always comes around 7:45 and same with the next bus that also comes late everyday. Read more
Complaint from Elouise on 25 October 2022 about BC Transit.
At approximately 7:30 PM October the 24th, bus 27 pinned me behind my apartment entry exit drive way. I was proceeding to exit my complex, and to do so, I need to pull out slightly to see the on... Read more
Complaint from The unhappy customer on 16 October 2022 about BC Transit.
The bus 70 was supposed to show up at 7:52 towards Swartz Bay terminal and only showed up at 8:37. Me and my husband missed our last ferry home and can't afford a hotel room. BC TRANSIT SUCKS ASS. WHO... Read more
Complaint from AmandaD on 11 October 2022 about BC Transit.
I arrived to Phibbs Exchange on the 232 this morning. I arrived at 8:44. The 130, scheduled I depart at 8:47 was already gone. I am now late to work. Read more
Complaint from n_danielle on 07 October 2022 about BC Transit.
Bus stop at 14ave 15th st Westbound to Edmonds station (112), was out of order this morning due to construction. There was no signage posted and the transit app was not updated with these changes. I checked 3 times... Read more
Complaint from Sarabjit on 29 September 2022 about BC Transit.
Bus 364 going to Langley centre, starts time-8:22 am, started late at 8:32 . 10 min late and when asked the driver- why he is not starting while he was talking with other driver, then he talked very rudely. He... Read more
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