While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about AEP Energy over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 2, 2024
Do you have a dispute or had a bad customer experience with AEP Energy? Submit your AEP Energy complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional AEP Energy complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 3 complaints about AEP Energy over the last 12 months. The graph below shows a monthly breakdown.
Curious about AEP Energy's track record in addressing complaints within the Energy Companies category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Meganleigh93 on 03 June 2021 about AEP Energy.
I never received any letter until today 06032021 about a disconnect for service after June 15th,2021 if my past due was not paid in full. My power was disconnected on June 1st without any notice. I didn't receive any type... Read more
Complaint from Lsteve1 on 05 April 2021 about AEP Energy.
About 7am on Feb. 16 my electricity went off. About an hour later it came back on but my central heat unit would not operate properly. Called technician to look at it. The reason it would not work was the... Read more
Complaint from davidkeathley6 on 11 March 2021 about AEP Energy.
your workers were working in the area that i live and they had undone the fuse at the main transformer that my main power line comes from, when they were done working and put the fuse back in place it... Read more
Complaint from Lazy K Ranch on 09 March 2021 about AEP Energy.
After almost a year of trying to get my outside lights turned back on, I was told many things. 1st. Work order Have 6 months good credit. I did that. 2nd work order. Told they couldn't access the property.... Read more
Complaint from Ralphreys007 on 03 July 2019 about AEP Energy.
Cannot get service in our residence after paying our obligations after they sent us a letter stating our obligations now they want more information which we have sent twice before have five different people in the occupancy review Department I... Read more
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