While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about AEP Energy over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 23, 2024
Do you have a dispute or had a bad customer experience with AEP Energy? Submit your AEP Energy complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of AEP Energy.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional AEP Energy complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 4 complaints about AEP Energy over the last 12 months. The graph below shows a monthly breakdown.
Curious about AEP Energy's track record in addressing complaints within the Energy Companies category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from bill@cas.org on 20 February 2024 about AEP Energy.
Paperless billing seemed convenient. However it is a method to overcharge customers. Every month a customer will receive a utility balance due by email. Pay the full amount PROMPTLY online and receive an email ation. However... Read more
Complaint from L Foster on 20 February 2024 about AEP Energy.
Explain the fact that PUC appears to Rubber stamp rate increases for AEP (all TDU for Texas)? Adding nonsense Regulations and forcing green energy that the ROI is never reachable. These Regulations add costs. The PUC should push back on... Read more
Complaint from samchrisfam@gmail.com on 18 August 2023 about AEP Energy.
For 3 months we have received termination notices, it was even cut off . So we struggled to come up with the 609.00 reconnect fee. Social Services helped with a 500 pledge and we paid the rest. It was cut... Read more
Complaint from Spacy on 24 April 2023 about AEP Energy.
When I first started service they tried to charge me a $600 deposit. I had the trustee get that lowered to $300. That was during the summer of 22 and now as of February of this year 23 they decided... Read more
Complaint from Ptrck9 on 18 February 2023 about AEP Energy.
It's ridiculous how much we are being charged for service ! My bill was literally half of my paycheck. Hard working people shouldn't lose half of their paycheck just to make sure they have lights and heat to keep their... Read more
Complaint from Alexd330 on 25 January 2023 about AEP Energy.
I added up my usage and there is no way possible it 400-500 a month. Idk if meter is wrong or not getting read. I never see anyone reading it. I can’t afford it or believe it’s right. My system... Read more
Complaint from chouchins on 21 January 2023 about AEP Energy.
I am sending you this email in order to get your attention to a hearing that was conducted in Ripley, WV on Thursday January 19, 2023. I hope you will read the attached document which I read at the... Read more
Complaint from Georgia128 on 18 January 2023 about AEP Energy.
My bill has doubled in the past 2 months. I wash once a week use my dishwasher once a week all being done at 7 or 8pm. All energy efficient appliances. We do not use our heat pump as... Read more
Complaint from teresasink on 06 January 2023 about AEP Energy.
My light bill went up by 200.00 Jan 2023. The bill is only one dollar less than my house note and taxes. How is that right a light bill of almost 500.00 be as high as a house note. By... Read more
Complaint from Furiousoverrateincrease on 03 January 2023 about AEP Energy.
It should be against the law for a utility with a monopoly to impose a rate increase as AEP has implemented. I do not know how people can survive this way. We keep our heat low, were away for almost... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
