Our sentiment meter has identified a 100% increase in complaints about CenterPoint Energy over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering CenterPoint Energy's offerings.
Sentiment data last updated on April 24, 2024
Do you have a dispute or had a bad customer experience with CenterPoint Energy? Submit your CenterPoint Energy complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of CenterPoint Energy.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional CenterPoint Energy complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 11 complaints about CenterPoint Energy over the last 12 months. The graph below shows a monthly breakdown.
Curious about CenterPoint Energy's track record in addressing complaints within the Energy Companies category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of CenterPoint Energy. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of CenterPoint Energy by calling 1-800-752-8036. If you want to reach out to CenterPoint Energy through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from zotkov on 09 April 2024 about CenterPoint Energy.
I cancelled Home Service Plus some time ago on the website. I have seen a recurring auto payment since that time which I assumed was an amount paid as part of a budget plan or otherwise related to general gas... Read more
Complaint from rgthree23 on 15 January 2024 about CenterPoint Energy.
So i called customer service to reconnect my gas, i had to pay a fee and extra to get same day service. The agent did not tell me i needed to call back to set appointment. Mind you i called... Read more
Complaint from Jangton21 on 13 October 2023 about CenterPoint Energy.
I was scheduled today to have service connected I have been sitting on my porch since 7:30am as well as my neighbor no one showed today I called the number and it’s saying no one was home Apparently the technician... Read more
Complaint from Fatiha on 25 September 2023 about CenterPoint Energy.
I couldnt understand why everytime a rain and thunderstorm came they cut off the power and when i call them they said the same issue which is a tree fall down on cables or why dont you fix the problem... Read more
Complaint from zomani on 28 August 2023 about CenterPoint Energy.
Since I moved to this house, I always have fluctuation and power breakdowns whenever there is even a slightest of wind or rain. that needs to fix as it effects my home appliances, AC unit, HVAC etc. Read more
Complaint from Joe Rodriguez on 24 August 2023 about CenterPoint Energy.
I was charged for using 500 cubic feet of gas and I only used 200 cubic feet I cut off my water heater it's been very hot I called but ... Read more
Complaint from harryl on 21 August 2023 about CenterPoint Energy.
I sold this house to my tenant on 6/23/2021. At this time the account was up to date. The last time I needed to make a payment when the tenant was late was 2/12/2020. On 2/12/2023 they... Read more
Complaint from Kim Wright on 14 August 2023 about CenterPoint Energy.
On August 6 seven of my neighbors and I woke up to various forms of damage to our home. Ranging from garage door opener is no longer working, alarm systems, AC, refrigerators, microwaves, washers, and dryers, and issues with our breaker... Read more
Complaint from Ozzy Padilla on 21 July 2023 about CenterPoint Energy.
I'm an electrical contractor. After permit was purchased, and a reconnect order was sent from city of Bellaire to centerpoint, truck 3245 left a note explaining why they had left without connecting power back again. He argued that A) There was... Read more
Complaint from CenterpointLies on 10 July 2023 about CenterPoint Energy.
Technician came out to the house to disconnect gas 6 days ago! We paid bill while he was here and Centerpoint claims someone has been out to attempt re-connection, which is a bold face LIE. We work from home, have... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
