While SECO Energy strives to provide reliable electric service, complaint data from our community has flagged several recurring issues with their services. Common complaints include being unfairly charged for other customers' bills, unexpectedly high charges for short service durations, and problems with faulty meters. Customers also report difficulties in resolving billing discrepancies and obtaining swift responses from customer service.
To avoid these issues, we advise customers to regularly monitor their bills for any inaccuracies and address discrepancies with SECO Energy immediately. Ensure you document all interactions and keep detailed records of your communications with customer service. Additionally, consider periodically checking your meter for any faults or irregularities.
Do you have a dispute or had a bad customer experience with SECO Energy? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to SECO Energy.
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about SECO Energy over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on February 4, 2026
We have received 1 complaints about SECO Energy over the last 12 months. The graph below shows a monthly breakdown.
Curious about SECO Energy's track record in addressing complaints within the Energy Companies category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of SECO Energy. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of SECO Energy by calling 1-352-793-3801. For SECO Energy support through email, send your inquiry to customerservice@secoenergy.com. If you want to reach out to SECO Energy through their own website, you can use their contact form.
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Helpful experiences shared by verified SECO Energy customers. Search, discuss and connect with other people in our community.
Complaint from Nitrotrike on 26 December 2025 about SECO Energy.
If I could give a zero rating I would. SECO has failed, numerous times to repair faulty powerlines and / or components (insulators, lightning arrestors etc), shifting the blame on other utilities and any other thing they can blame (they... Read more
Complaint from In the dark on 03 February 2024 about SECO Energy.
When trying to get electric service at a newly leased home. I had asked Seco what the process is in order to receive electric service. I was then told they needed a notorized copy of lease agreement and all names... Read more
Complaint from Smithocala64 on 16 August 2023 about SECO Energy.
I have seco electric. I am disabled. My power has been shut off. In March 2023 my mother passed away and I moved into her house in April 2023. The electric was turned on in my name but my mother... Read more
Complaint from dfoose on 30 March 2023 about SECO Energy.
Unusual usage do to faulty electric meter and the refuse to replace the meter. Seco claims I used over 2000 kilowats last month and thats impossible Read more
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