My complaint:
I have seco electric. I am disabled. My power has been shut off. In March 2023 my mother passed away and I moved into her house in April 2023. The electric was turned on in my name but my mother had a $483 balance. They transferred her balance to my new account against my wishes and made me pay a 700$ deposit on top of it. They refuse to take her bill off of my account. Now my power is cut off. They refuse to turn it back on unless I pay $474. I just made a payment to them on July 31,2023 for $300. I am disabled and on oxygen. Also my latest bill for only 8 days of service says that my electric charge for only 8 days is $374. The kwh used isn’t even calculated correctly and they have been discriminating against me since I opened my account. Overcharging me and taking advantage of my disability.
Suggested solution:
Credit me back the $483 that was someone else's bill from my account and properly and fairly read my meter and calculate my usage and charge me for my actual usage. Turn my power back on.
