AEP Energy complaint: Bill

Complaint from Georgia128 reported on 18 January 2023 about AEP Energy

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My complaint:

My bill has doubled in the past 2 months. I wash once a week use my dishwasher once a week all being done at 7 or 8pm. All energy efficient appliances. We do not use our heat pump as we use propane for heating. Our power bill has never been this high in the winter month’s. The only time it’s been this high is in the summer when we use our air conditioning and also have a pool. I am totally disgusted with aep. Thank you Georgia Matthews

Suggested solution:

Lower the bill

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