While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about AEP Energy over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
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We have received 4 complaints about AEP Energy over the last 12 months. The graph below shows a monthly breakdown.
Curious about AEP Energy's track record in addressing complaints within the Energy Companies category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Loccillashuns on 16 September 2022 about AEP Energy.
I have been waiting on service to start for a week now. Waiting on so-called verification. I am the property owner of the address and I have spoken to Mrs. Shay (unknown last name) and now she says she needs... Read more
Complaint from Daniel Berry on 27 June 2022 about AEP Energy.
I Have been without power Four times in the last two weeks this is ridiculous I have lost food and probably appliances Read more
Complaint from randalcoon@outlook.com on 24 May 2022 about AEP Energy.
I pay for my electricity on an annualized basis, so that each monthly payment will be basically the same year round, to Amer Elect PWR CPPWDRAWAL. It is deducted once a month from my checking account at Bancorpsouth, acct ending... Read more
Complaint from Daniel prater on 26 March 2022 about AEP Energy.
It seems like my bills every month is almost 500 dollars I'm on a monthly check and got to pay for all my bills including food so how on earth can it say I own 1800 back bill and 300... Read more
Complaint from paula.roy07@yahoo.com on 17 February 2022 about AEP Energy.
Inappropriate light from the neighbor junk yard business lights up the whole front of my yard and house and side yard towards US31 Read more
Complaint from Boymomma92012 on 15 January 2022 about AEP Energy.
My bill has jumped almost $300 from regular price. This is insane. My usage hasn't changed significantly and still almost 300. Im a single mother with 2 children living through crazy times as it is. How is this okay!!! Read more
Complaint from boonechris747@gmail.com on 26 August 2021 about AEP Energy.
My family has been living here for four years and my bill has been outrages. Even after all my children moved out it seemed to never lower and we get a disconnection notice every month. How is this possible. Read more
Complaint from chrissnider90@gmail.com on 12 August 2021 about AEP Energy.
They keep giving me a running around Read more
Complaint from tgomez on 28 July 2021 about AEP Energy.
i have done everything possilbe to keep my lights on my bill is extreme high over 900 dollars and and i paid 80 when i moved in and they charged me over 200 on 1st bill i need the time... Read more
Complaint from stephybda on 12 July 2021 about AEP Energy.
Tree fell down yesterday around 2:30 pm , tree was removed almost immediately, our neighbors and I still don’t have electric, across road does, we been told numerous times it will be back on and it keeps getting pushed later... Read more
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