Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 28, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 9 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Charging money without me ordering anything

Complaint from Sara Deyab on 01 May 2020 about Wish.

April 29, I got charged 32 dollars and I didn’t even order anything. They canceled some orders I did without emailing me or anything. I didn’t get the money for those canceled items and I can’t get the other money... Read more

Comments: 0
Rating:

Item never received; tracking is not for this order

Complaint from NoDeliveyfromWish on 01 May 2020 about Wish.

Shipping tracking information provided does not apply to my order according to the USPS. This caused the order to show delivered. Support will not issue a refund or supply any other information from the seller. Order ... Read more

Comments: 0
Rating:

Shipping over charge

Complaint from Ronald Duran on 01 May 2020 about Wish.

I was charged $55.00 for a six dollar item to which I have bought the same or similar items shipped from china for $12.00 Read more

Comments: 0
Rating:

Lost package

Complaint from Cruzcrystal89 on 30 April 2020 about Wish.

My package was delivered to the wrong address because the company didn't use my correct address even though my address is correct on my end Read more

Comments: 0
Rating:

Where's my order?

Complaint from Pamelarobinson3294828@gmail.com on 30 April 2020 about Wish.

I ordered some giant allium bulbs from Wish and a pink tee shirt with black cat looking around from the side about 7 or 8 weeks ago! I've never received ANYTHING from Wish about when it would be shipped, no... Read more

Comments: 2
Rating:

Dog bed

Complaint from Janett on 30 April 2020 about Wish.

I sent for a XXXLARGE dog bed. It's maybe a medium. I just want to send it back and get back my money. Read more

Comments: 0
Rating:

No mask

Complaint from Dfjarrell1958 on 30 April 2020 about Wish.

I ordered some mask from wish they said they were delivered on April 13 I did not receive them Read more

Comments: 1
Rating:

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