Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 9 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Order not delivered

Complaint from carolbramley@hotmail.co.uk on 11 November 2020 about Wish.

On 81020. £5.72 was credited you for a hair shadow powder the number on my credit card account for this is 3203332389 an you please look into this and get back to me at carolbramley @hotmail.co.uk Read more

Comments: 0
Rating:

Kn95 Mask

Complaint from jpear999@cccc.edu on 11 November 2020 about Wish.

You sent me the wrong mask plus is too small this is not the mask showing on the website this is the item songjian000 send me the mask that I order Thanks Read more

Comments: 0
Rating:

Never recieved what I ordered.

Complaint from Ldaffy18 on 11 November 2020 about Wish.

Have about 5 orders that never came. The money was taken off my card. I could have used that money sometime else. It's been about 2 months now and still nothing . Read more

Comments: 0
Rating:

Refund amount not received

Complaint from Amanullah on 11 November 2020 about Wish.

I need one doogee s88 pro mobile mistakenly I order two then I tried to edit only one mobile but not found option and then I cancel , message was came within 14 days amount will refund but nearly... Read more

Comments: 0
Rating:

Payment issue

Complaint from Wendyrstern@gmail.com and on 11 November 2020 about Wish.

I have been trying to process a payment at the 60% off prom code(READY60) for 4 days. I have tried using several credit and debit cards but as soon as I go to put one in....a message pops up saying... Read more

Comments: 0
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Order

Complaint from Fasteddie11 on 11 November 2020 about Wish.

I order 4 valve cover capes for a ford at 2.80 was charged 93.71 y Read more

Comments: 0
Rating:

Didn't receive my order

Complaint from echristensen125@gmail.com on 11 November 2020 about Wish.

I am SOOOOOO angry. I ordered a few LOW price items from WISH. I received three cheap looking DAUGHTER hearts. I thought I had only ordered two, as I only have TWO daughters. I was charged... Read more

Comments: 0
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Did not deliver my order

Complaint from nikkig on 11 November 2020 about Wish.

Basically, I ordered some nail dip on September 7th it was supposed to come on the 12th. It is currently November 10th and I still haven't received my order. Honestly, it isn't complicated, but I seriously think they scammed me. Read more

Comments: 0
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Did not receive item I ordered

Complaint from Mjo on 10 November 2020 about Wish.

I have not received my item below. Order ID: 5f1c3c61a0fa6ce599a65477 1Pcs Adult Masks Dustproof Fac... Store: zhangyanjie163 Quantity: 1 Size: 029(1Pcs mask) I cannot login to my account......It That's not show up as an open order on my account and was suppose... Read more

Comments: 0
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