Our sentiment meter has detected that The Cheesecake Factory complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with The Cheesecake Factory, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 27, 2024
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We have received 8 complaints about The Cheesecake Factory over the last 12 months. The graph below shows a monthly breakdown.
Curious about The Cheesecake Factory's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of The Cheesecake Factory. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of The Cheesecake Factory by calling (918) 249-2300. If you want to reach out to The Cheesecake Factory through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Brenda Berry on 09 January 2023 about The Cheesecake Factory.
Two reservations of 8 were for Saturday, January 7th, 2023. Made reservations online but would only take 6 per reservation so I telephoned the facility and was told that on Saturday reservation per person was only 6. I requested for... Read more
Complaint from Dianakotlyar@yahoo.com on 31 December 2022 about The Cheesecake Factory.
Me and my friend was there to celebrate New Year, we ordered 2 dishes and took home 4 pieces of cheese cake to go. On the middle of the night I got really sick and my friend too(stomachache,nausea).Next day I... Read more
Complaint from Connie P on 19 November 2022 about The Cheesecake Factory.
My LA Cajun Chivken pasta was really greasy could not eat. The chicken Wan really over fried. I had 4 pieces on top of the pasta and one piece was like a shelle it had not chicken inside. The others... Read more
Complaint from S Mitchum on 21 September 2022 about The Cheesecake Factory.
Need to know of an Ecertificate is valid ? 60691804282411111 I found 2 for $10 each. I am willing to send back if you can resend. thanks mitchum_s@yahoo.com Read more
Complaint from wr2 on 18 September 2022 about The Cheesecake Factory.
we were seated at 12:00pm At 12:50 I asked my waitress if there was a problem. She said they were having a problem with my wife's order. Never came out and said there's a delay or something. People that... Read more
Complaint from cmccutch04 on 03 July 2022 about The Cheesecake Factory.
I was overcharged for a flatbread cheese pizza. It should have been $9.50 but I was charged $14.95. This is the price for the pizza with a side salad. I was never offered or made aware of the side salad!... Read more
Complaint from DanishSista on 19 June 2022 about The Cheesecake Factory.
On a bi-weekly basis, three of us meet to have friends' night at your restaurant. We usually have a bill of 120-150. On this most recent visit, we were informed that the alcohol beverage we wanted was not available (though... Read more
Complaint from un happy customer on 15 June 2022 about The Cheesecake Factory.
on June 8th 2022 after we finished dinner and drinks paid my check ..I asked to use a birthday gift I received from a friend for a free piece of cheese cake to take out..I was told to got to... Read more
Complaint from dissapointed customer on 22 September 2021 about The Cheesecake Factory.
I called the cheesecake factory to ask about reservations. It is my moms 60th birthday and I wanted to book a table for 10 people for October 2, 2021. During my first call, I was advised that they do not... Read more
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