The Cheesecake Factory complaints
The Cheesecake Factory complaint: would not take my certificate and rude
Filed 15 Jun 2022 by Nanette
on June 8th 2022 after we finished dinner and drinks paid my check ..I asked to use a birthday gift I received from a friend for a free piece of cheese cake to take out..I was told to got to the bakery counter , where I waited almost 15 minutes for the cashier to finally help me , when I handed her my certificate she with no explanation walked away off to a girl standing near by…..a manager then abruptly came up to me in front of my friends and other costumers and said this is expired I cannot take it ….sorry ..I said there is no expire date on it …sorry she said, and walked away….I was mortified at the treatment I received , along with disappointment …..OVER A FREE PIECE of cheesecake 🙁 I am a regular dinner guest and thought you should know of this upsetting experience I received .
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