SWISS Airlines Complaint Sentiment: Neutral

Our sentiment meter has detected that SWISS Airlines complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with SWISS Airlines, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

SWISS Airlines complaint process

Do you have a dispute or had a bad customer experience with SWISS Airlines? Submit your SWISS Airlines complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of SWISS Airlines.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional SWISS Airlines complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about SWISS Airlines?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

SWISS Airlines complaints chart

We have received 0 complaints about SWISS Airlines over the last 12 months. The graph below shows a monthly breakdown.

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SWISS Airlines complaint statistics

Curious about SWISS Airlines's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

3
Total complaints
3
Open Complaints
0
Complaints pending
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Complaints resolved
1.0
/10 3 ratings

How to contact the customer service of SWISS Airlines?

Below, you will find the contact information for the complaint department of SWISS Airlines. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+41 848 700 700
Contact form:

You can contact the customer service of SWISS Airlines by calling +41 848 700 700. If you want to reach out to SWISS Airlines through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

SWISS Airlines reviews: (3)

Authentic experiences shared by our community for your benefit.

Unethical Refund! REFUSING TO REINSTATE TICKETS

Complaint from LBartolo on 28 February 2023 about SWISS Airlines.

We had tickets booked for June 2023, due unforeseen circumstances we could not make these flights and wanted to change the dates to October 2023. 4 months is sufficient enough to re-sell these tickets. I clicked refund by... Read more

Comments: 0
Rating:

delayed baggage 4 days

Complaint from Bruce Manne on 20 November 2022 about SWISS Airlines.

Baggage was delayed from Geneva to Marrakech . Baggage was sent to Lisbon for 4 days and we had to pick up the baggage 4 days after at the airport. Read more

Comments: 0
Rating:

Abus d une hôtesse de l air Swiss Airlined

Complaint from Patricia Massera on 09 September 2022 about SWISS Airlines.

J de ai voyage avec mon chien (chihuahua 2 kg) sur un vol avec Swiss depuis Los Angeles. Au bout de 7 h de vol mes cousins sont enfin réveillés et je peux les déranger pour aller aux toilettes. Voyant... Read more

Comments: 0
Rating:

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