RockAuto.com Complaint Sentiment: Neutral

Our sentiment meter has detected that RockAuto.com complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RockAuto.com, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

RockAuto.com complaint process

Do you have a dispute or had a bad customer experience with RockAuto.com? Submit your RockAuto.com complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RockAuto.com.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RockAuto.com complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RockAuto.com?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RockAuto.com complaints chart

We have received 0 complaints about RockAuto.com over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

RockAuto.com complaint statistics

Curious about RockAuto.com's track record in addressing complaints within the Automotive category? Dive into the all-time complaints data right here!

4
Total complaints
4
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 4 ratings

RockAuto.com reviews: (4)

Authentic experiences shared by our community for your benefit.

never received part I ordered

Complaint from arnold g. on 11 November 2022 about RockAuto.com.

ordered a part on oct 15 and it has never arrived and there is no way to reach them except this. I am done trying to get the po to try to find it and the dhl sends you back... Read more

Comments: 0
Rating:

rockauto

Complaint from jstagg on 30 June 2022 about RockAuto.com.

I ordered a part from rockauto. I was told that the item would be here in two days. I called fedex, the nasty woman told me that my item was misrouted, then she told me that it was put on... Read more

Comments: 0
Rating:

Non - delivery and still waiting

Complaint from Phillip Balboni on 19 April 2022 about RockAuto.com.

Delivery of order was scheduled for 4142022 and still waiting. Tracking 514592497590 Ship date 4112022 Bedford Park, IL, US Delivery progress bar Shipment exception Scheduled delivery Pending PLYMOUTH, MA, US Read more

Comments: 0
Rating:

Shipping method misrepresentation

Complaint from POPS GARAGE on 13 March 2020 about RockAuto.com.

Ordered two small parts (0.55 lbs) and paid $7.99 for their 'by mail' shipping method. (Note: 'Mail', to me and most folks, means via USPS) Now, 6 days later, and still no parts in my mail box, I discover that... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?