Account deleted for no obvious reason
Complaint from Loxy354 on 13 April 2021 about Roblox.
My daughter was enjoying very much to go on Roblox but unfortunately her account was deleted last Sat for no obvious reason. Read more
Roblox Complaints Service & Advice
Most Common Roblox Complaints and Tips
While Roblox offers a popular gaming platform enjoyed by millions, complaint data from our community has flagged several recurring issues that users face. Common complaints include moderation problems where accounts are falsely banned or inappropriate content is not adequately managed. Customers also report poor customer service, scams within popular games like Pet Simulator X, and issues related to hacked accounts or financial fraud.
To avoid these issues, we strongly advise users to ensure their account settings and security measures are robust and to monitor their account activity closely. If any problems arise, contact customer support right away, document all interactions, and gather proof such as screenshots or videos to support your case. Additionally, educating younger users about safe online practices can help mitigate some risks.
How and why file a complaint about Roblox?
Do you have a dispute or had a bad customer experience with Roblox? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Roblox.
Roblox Customer Sentiment: Neutral
Our sentiment meter has detected that Roblox complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Roblox, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 14, 2026
Roblox complaints chart
We have received 1 complaints about Roblox over the last 12 months. The graph below shows a monthly breakdown.
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Media uploaded by our community
Roblox complaint statistics
Curious about Roblox's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!
212
Total complaints
210
Open Complaints
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Complaints pending
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Complaints resolved
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212 ratings
Bad reviews about Roblox: (212)
Helpful experiences shared by verified Roblox customers. Search, discuss and connect with other people in our community.
Account deleted
Complaint from XFOGGIEQUEENX on 12 April 2021 about Roblox.
My granddaughter uses this on my iPad. Somehow she billed PayPal on it. Didn’t even know it was on the account. Now they tell me that the account is gone. So we have lost all the money spent on games. Read more
Where did my clothes go?
Complaint from notleahfanprestonjr on 31 March 2021 about Roblox.
I spent my hard worked for pocket money on coins to make a new avatar, plus all the accessories. I was pleased with it and showed my friends when I had finished. It came to a total of 350 coins.... Read more
Why do you not care about the police
Complaint from bignoob_everything on 24 March 2021 about Roblox.
When I went to the shop to try and buy a Blue Lives Matter shirt because i support the police, I realized that it was censored as if it were a curse word. Then when I looked up and put... Read more
child pornography
Complaint from maverick567424 on 21 March 2021 about Roblox.
My son was playing Roblox which was launched from Chrome browser. Multiple players were on the same game. The game was called Arsenal. He was on one of two teams. A popup came onto the game... Read more
ABUSIVE CENSOING
Complaint from Icantfinditm9 on 19 March 2021 about Roblox.
I'm trying to play a Ro-Play game and any name (NOT INNAPROPIATE ONES) get censored. FIX IT. Read more
Account hacked and all legendaryrare pets stolen
Complaint from Lilylou022 on 15 March 2021 about Roblox.
My daughter’s account was hacked whilst she was at school. Her account was cleaned out and over 100 pets were stolen. Despite reporting the theft and hack to roblox and adopt me neither have done anything to help. She niw... Read more
I bought a hole bunch of robux but it didn’t go through to my account. Now I wasted $40 worth of a robux for nothing. It said my purchase was successful but I got no robux. It also said I... Read more
Being Banned for an Invalid Reason.
Complaint from 1nt3rn3tlana on 19 February 2021 about Roblox.
I was making an Group on Roblox so I would be able to share my Robux with my family members. And while making that group I named it Familymoney4[ Not to be rude but, I see NOTHING WRONG with the... Read more
I got scammed on Ultimate Lifting Simulator.
Complaint from donnybrowne on 14 January 2021 about Roblox.
I was looking at the shop and I saw Super Lift (Limited) I thought that the Limited sign would not just let me have Super Lift for 5 to 10 seconds. So I got it and I lifted and it gave... Read more
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