While Roblox offers a popular gaming platform enjoyed by millions, complaint data from our community has flagged several recurring issues that users face. Common complaints include moderation problems where accounts are falsely banned or inappropriate content is not adequately managed. Customers also report poor customer service, scams within popular games like Pet Simulator X, and issues related to hacked accounts or financial fraud.
To avoid these issues, we strongly advise users to ensure their account settings and security measures are robust and to monitor their account activity closely. If any problems arise, contact customer support right away, document all interactions, and gather proof such as screenshots or videos to support your case. Additionally, educating younger users about safe online practices can help mitigate some risks.
Do you have a dispute or had a bad customer experience with Roblox? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Roblox.
Our sentiment meter has detected that Roblox complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Roblox, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 1 complaints about Roblox over the last 12 months. The graph below shows a monthly breakdown.
Curious about Roblox's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!
Helpful experiences shared by verified Roblox customers. Search, discuss and connect with other people in our community.
Hello, I am a Roblox user, and my account was automatically registered under the Vietnamese company VNG when I first created it. I am not living in Vietnam and never selected that country. Because of this, my account is permanently locked to... Read more
Complaint from ibeso_sweaty on 15 December 2023 about Roblox.
They ban you for stupid reasons beyond your control. They DMCA people when they don’t even give the ability to delete copyrighted content. And then you get terminated. Read more
Complaint from luflowerlu123 on 07 November 2023 about Roblox.
My daughter was playing pet simulator x when someone sent Her a trade he said something like let me use your huge pet for a little bit and you can take tree of my huges.she traded him and he traded... Read more
Complaint from luisaalvarado3123@gmail.com on 03 November 2023 about Roblox.
My daughter had her earphones on and I heard her for about 10-15 minutes telling someone that she is not trans. Then I got on earphones and stayed listening to what was said, I heard kids but also men on... Read more
Complaint from Elsos77 on 04 October 2023 about Roblox.
I cannot log into my daughter's account or reset her password. I sent the multiple emails and the response I get isn't helpful. That keep sending the same email. Read more
Complaint from godspwer444 on 25 September 2023 about Roblox.
Things that are purchased with real money go missing from the inventory, items bought in the Roblox shop which they try to palm of on developers game, which is not the case. Then trying to get help is not easy... Read more
I was playing a game, and some kid was being a jerk. I was then also banned for being harassment. And they will never be fabulous. They suck I’m thinking about taking this into court Read more
Complaint from Rafi on 07 September 2023 about Roblox.
I bought £10 card for my daughter and code doesn't work. Read more
Complaint from ThatBigMan34 on 06 September 2023 about Roblox.
Hello the reason I am filling out this complaint against Roblox is because they are refusing to restore my account. On June 7, 2023, my Roblox account was terminated because me and my were saying jokes to each other. Apparentl,... Read more
Complaint from Jeevan on 30 August 2023 about Roblox.
Financial froud with me deduction today 17900 from my account and this month total deduction 19430 total deduction I have done complained at cyber crime' return my money Read more
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