Most Common Roblox Complaints and Tips

While Roblox offers a popular gaming platform enjoyed by millions, complaint data from our community has flagged several recurring issues that users face. Common complaints include moderation problems where accounts are falsely banned or inappropriate content is not adequately managed. Customers also report poor customer service, scams within popular games like Pet Simulator X, and issues related to hacked accounts or financial fraud.

To avoid these issues, we strongly advise users to ensure their account settings and security measures are robust and to monitor their account activity closely. If any problems arise, contact customer support right away, document all interactions, and gather proof such as screenshots or videos to support your case. Additionally, educating younger users about safe online practices can help mitigate some risks.

How and why file a complaint about Roblox?

Do you have a dispute or had a bad customer experience with Roblox? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to Roblox.

Roblox Customer Sentiment: Neutral

Our sentiment meter has detected that Roblox complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Roblox, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on February 3, 2026

Roblox complaints chart

We have received 1 complaints about Roblox over the last 12 months. The graph below shows a monthly breakdown.

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Media uploaded by our community

Roblox complaint: Ridiculous moderation
Roblox complaint: Terrible customer service
Roblox complaint: Gift card doesnt work
Roblox complaint: Roblox Complaint
Roblox complaint: Financial froud
Roblox complaint: Items were stolen
Roblox complaint: My account was stolen, customer service ignored me, or just sent me an automatic reply email
Roblox complaint: I need my huges in pet sim X back
Roblox complaint: Losing in game currency
Roblox complaint: account was hacked
Roblox complaint: Account deleted for now reason
Roblox complaint: Moderation
Roblox complaint: Most of my stuff is unavailable to wear and I want my Robux back
Roblox complaint: Stole all Pets
Roblox complaint: access to join failed
Roblox complaint: Game charged to much robux.
Roblox complaint: tectical problem
Roblox complaint: Pet Simulator x I've been scammed
Roblox complaint: Pet sim x
Roblox complaint: Account banned for being bully
Roblox complaint: My game was content deleted due to a free model
Roblox complaint: User report
Roblox complaint: Banning for saying HI
Roblox complaint: Violation of therms and uses
Roblox complaint: A game on the Roblox platform has game rules that bully players and maliciously bully new players
Roblox complaint: Billing issue-
Roblox complaint: Robux
Roblox complaint: Congrats roblox, lots of players are gonna be leaving.
Roblox complaint: Stolen Roblox items

Roblox complaint statistics

Curious about Roblox's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!

212
Total complaints
210
Open Complaints
0
Complaints pending
2
Complaints resolved
1.4
/10 212 ratings

Bad reviews about Roblox: (212)

Helpful experiences shared by verified Roblox customers. Search, discuss and connect with other people in our community.

Roblox

Complaint from Aligdyd on 17 October 2025 about Roblox.

Hello, I am a Roblox user, and my account was automatically registered under the Vietnamese company VNG when I first created it. I am not living in Vietnam and never selected that country. Because of this, my account is permanently locked to... Read more

Comments: 0
Rating:

Ridiculous moderation

Complaint from ibeso_sweaty on 15 December 2023 about Roblox.

They ban you for stupid reasons beyond your control. They DMCA people when they don’t even give the ability to delete copyrighted content. And then you get terminated. Read more

Comments: 0
Rating:

Pet simulator x scam

Complaint from luflowerlu123 on 07 November 2023 about Roblox.

My daughter was playing pet simulator x when someone sent Her a trade he said something like let me use your huge pet for a little bit and you can take tree of my huges.she traded him and he traded... Read more

Comments: 0
Rating:

Account issues

Complaint from Elsos77 on 04 October 2023 about Roblox.

I cannot log into my daughter's account or reset her password. I sent the multiple emails and the response I get isn't helpful. That keep sending the same email. Read more

Comments: 0
Rating:

Terrible customer service

Complaint from godspwer444 on 25 September 2023 about Roblox.

Things that are purchased with real money go missing from the inventory, items bought in the Roblox shop which they try to palm of on developers game, which is not the case. Then trying to get help is not easy... Read more

Comments: 0
Rating:

False ban

Complaint from Ejejeme on 12 September 2023 about Roblox.

I was playing a game, and some kid was being a jerk. I was then also banned for being harassment. And they will never be fabulous. They suck I’m thinking about taking this into court Read more

Comments: 0
Rating:

Roblox Complaint

Complaint from ThatBigMan34 on 06 September 2023 about Roblox.

Hello the reason I am filling out this complaint against Roblox is because they are refusing to restore my account. On June 7, 2023, my Roblox account was terminated because me and my were saying jokes to each other. Apparentl,... Read more

Comments: 0
Rating:

Financial froud

Complaint from Jeevan on 30 August 2023 about Roblox.

Financial froud with me deduction today 17900 from my account and this month total deduction 19430 total deduction I have done complained at cyber crime' return my money Read more

Comments: 0
Rating:

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